Hannah Wadsworth is a highly experienced and versatile Customer Service and Operations Lead, showcasing a diverse history of working with small, high growth and corporate sized businesses. Having worked as a Key Account Manager at Professor Puzzle Ltd and previously as Head of Customer Service at The Lagoon Group and Customer Service Manager at The Lagoon Group, Hannah is adept at recruiting, onboarding, developing and managing large teams of people, driving forward efficiencies, maximizing work-flow, improving profit and delivering excellence. Hannah has also worked in Case Management Team Leadership at News UK, Retention and Sales Team Management at spokenfor, Quality Assurance and Training Executive at spokenfor, and as a Terminal Team Leader at Blackjack Promotions. Her studies at Hurstpierpoint College have aided in her professional development resulting in Hannah becoming a customer service and operations powerhouse. With a focus on providing the best customer service and driving business growth, Hannah's experience and expertise make her an asset to any team.