Watermark Learning- PMP Certification Training

Metropolitan State University

Century College

Digital Marketing Manager - Searching for My Next Opportunity

Minneapolis, Minnesota, United States

o Doubled the conversion rate by utilizing Google Optimize for a/b testing and hotjar heat map trackingo Migrated from Bronto for emails and suggested Klayvio, which saved us $1,300 a month in costs!o Created data studio reporting and recommendations for each montho Built a digital marketing plan and executed it growing the business and digital marketing programo Sole digital marketing and marketing person at the company, partnering with the ownero Manage email strategy and execution including photoshop graphics and set up a/b testing to test email components and also abandon cart/checkout/thank you and win back automated emailso SEO, paid search, social strategyo Front end development including CSS/html to create quantity charts on site, updated product pages and working with apps in Shopify (and development partners if needed and writing specs and managing the whole process and QA to launch in dev environment)

Thread Logic

Digital Marketing Manager - ThreadLogic.com

o	Building custom digital reports and subject matter expert for the digital team.o	Worked with creative and digital team to become the creative point person & streamline the process for submitting, approving, and prioritizing creative. o	Mapped out a strategy for coverage across digital audience for all digital channels, ads and promotions, including testing promotion creative when applicable. o	Reduced our affiliate commissions saving the company over 50% to be allocated elsewhere. o	Developed a plan for organic social, presented to leadership & launched this year. o	Leading project to add promotional assets to order tracking including page updates and emails that fill necessary custom gaps.

Bluestem Brands, Inc.

Sr Digital Analyst

o	SEO optimization and strategy o	Lead on digital website redesigno	Landing page strategy and designo	Pay Per Click Strategy, Campaigns and Optimization -  Increased monthly Pay-Per-Click form submissions by 132% from June 2014 to March 2015 by optimizing ads/landing page and utilizing existing budget.o	Website Enhancements and Optimizationo	A/B and multivariant testingo	Automated 25+ segment specific digital analytics reports based on team needso	Ad hoc in depth digital analytis of analytics, hotjar heatmap tracking, SEM/SEO data to improve digital web pages o	Managing team of 3 digital employees

Entrust Datacard

Senior Digital Marketing Specialist/Interim Marketing Manager

o	Prioritizing, strategizing and executing the roadmap for Target iPhone & iPad apps.o	Working with business owners across the organization as a mobile consultant.o	Working with dev teams utilizing agile methodology.

Target

iOS Apps Mobile Product Manager (Freelance)

- Managing multiple websites, infographics and email campaigns for agency clients.•	Managing deadlines and resources for a team of designers and developers and ensuring I meet the account team and client’s deadlines.

Weber Shandwick

Interactive Project Manager (3 month contract)

- Managing Google AdWords campaigns to drive online sales • Managing all web updates with our internal IT team and within our CMS system for <a href="http://securitylife.com">securitylife.com</a> and determining areas for opportunity• Planning & Sending 2-3 emails to targeted audiences per month• Implemented  email purchase and rescue trigger campaigns to increase conversions• Planning, writing and editing blog posts

Security Life

Digital Marketing Specialist (3 month contract)

Managing mobile apps for really well-known brands at migration.mobi, a full service studio, developing applications & games for the major mobile platforms.•	Managing 12 mobile apps for very well-known consumer brands for windows phone & 8 app development.•	Documenting requirements/user stories and communicating those to creative and development teams. •	Implementing Microsoft project server to manage projects more seamlessly.•	Creating and executing customer proposals and agreements such as statements of work, non –disclosure agreements and general services agreement.

migration.mobi

Mobile Project Manager (Freelance)

Product manager for a new Best Buy Windows Phone and Windows 8 app including writing user stories/requirements, managing relationship with creative/development agency, business awareness and marketing opportunities.•	Product management for Windows Phone and Windows 8 apps that will launch end of June 2012.•	Collaborated with business partners and support teams to gather 12 user stories.•	Creating a product launch plan for windows phone and windows 8 for tablet/PC including social media, blog post, product video and more. •	Coordinating with Migration.Mobi, a development & creative agency in Texas, Best Buy technical teams and Best Buy business partners to launch two Windows apps within a three month timeline. •	Built new Best Buy mobile promotional page to showcase cross platform Best Buy phone & tablet shopping apps and mobile site.

Best Buy

Mobile Product Manager (Freelance)

Senior Marketer for WestlawNext iPad app and mobile website, WEstlawNext customer promotional website <a href="http://www.westlawnext.com">www.westlawnext.com</a> (new site to launch soon), WestlawNext marketing collateral and trade show strategy. Key Highlights:• Created and executed and internal WestlawNext iPad summer sales contest to increase sales and adoption of Westlawnext that included a four sales tips webinars and a demo contest with over 120+ attendees, 3,300 customer demos and 63% growth in WestlawNext iPad app users. • Worked with eLearning group to created 8 eLearning videos for our WestlawNext iPad app, and met our goal of 500 customer views within the first month, by promoting on You Tube, banner ads and internal emails. • Authored a blog post on the Westlaw Insider on why customers love the WestlawNext iPad app and how this benefits their business. • Project Manager for WestlawNow, an internal resource, which has had 56,000 page views since annual sales meeting launch in 2011, which includes updating and writing posts, loading videos, using Wordpress and Google Analytics to analyze results.• Creating marketing strategy and project plans for <a href="http://westlawnext.com">westlawnext.com</a> 2012 customer site and working closely with our creative department on our site map, wireframes, designs and marketing copy to launch the site in end of January 2012.

Thomson Reuters

WestlawNext Senior Marketer

- Shifted all responsibilities in December 2009 from GEM & Banners innovation and deployment ($4 M Rev Goal) to Advisor free trials innovation, strategy and deployment ($7 M Rev Goal) and in 2010 Advisor has exceeded $17M YTD (Q1 and Q2). •	Saved 20 hours of time per month and streamlined manual processes by creating an Advisor free trial monitoring program that utilizes SMART email triggers, while increasing field awareness of customer usage. •	Documented advisor process improvements by creating a 40 page in-depth Advisor training manual and circulated the manual to  Apptech, CRM, product marketing, marketing analytics and segment partners, as well as cross training colleagues.  •	Built innovative technology to drive WestlawNext usage by offering WestlawNext promotional passwords via Westlaw Advisor offer technology, which resulted in a 22% accept rate (as of 9/13/2010).•	Launched and constructed an Advisor paid trial pilot (8/30/2010) with a 6.1% accept rate.   •	Drafted, gathered requirements and presented multiple requirements documents\ •              Work closely with Apptech, NPD, PPS, Marketing Analytics, Market Research, Creative, Segment Marketers, Online Charges and RSA’s to collaborate on marketing solutions and develop new eMarketing technology for Westlaw and WestlawNext.

Westlaw eMarketer

- Managed a creative team (writer, designer, editor, developer) that developed emails to support Best Buy Retail, <a href="http://BestBuy.com">BestBuy.com</a>, the Reward Zone loyalty program, and the 2008 Holiday campaign.  •	Circulation up to 2 million per email.•	Led creative review meetings, worked with legal and merchant teams and communicated multiple rounds of changes using internal project management systems and Excel.•	Worked with the marketing and merchant team to develop email strategy that supported the brand and style guides.•	Managed the creative for the 11/25/08 holiday email with a 62% open rate and 1.2 million clicks, the most clicked on email in Best Buy history. •	Managed the creative for the 11/30/08 Cyber Monday email with a 55% open rate and 25% click-through rate.•	Worked with the affiliate team (affiliate managers, copywriters and designers) and managed updating keywords for hundreds of search terms and creative for dozens of banners each week.

Interactive Project Manager (Freelance)

- Supported the Graphic Planning team to create part numbers for temporary and permanent signsin Best Buy stores using internal inventory systems.•	Worked with graphic planners, traffic coordinators, project managers and the business team to ensuredeadlines for all signs are met each Friday.

Graphic Planning Coordinator (Freelance)

- Created sales presentations, pitch books, client review presentations, product fact sheets and other ad-hoc marketing materials using Microsoft PowerPoint, Excel and Adobe Acrobat.  •	Working directly with sales and marketing teams to complete multiple requests each day, adhering to brand guidelines, supervising print production and proofreading communications.•	Researched and compiled all information necessary for major initiative to automate production of 90 mutual fund fact sheets. •	Supervised print production and proofreading of communications.•	Designed charts and tables in Excel and PowerPoint and created presentations in PowerPoint.

Ameriprise Financial

Presentations Specialist (Freelance)

- Managed creative projects and built and managed a team including a copywriter, graphic designer, trade show coordinator, marketing specialist and marketing research assistant.  •	Project managed, researched competition and wrote copy while working with a designer and developer to build two websites from the ground up: <a href="http://www.verifiedcredentials.com">www.verifiedcredentials.com</a> and <a href="http://www.omnidataretrieval.com.xn--nvg">www.omnidataretrieval.com.•</a>	Documented over 50 products and services and created a 30 page internal product and services training guide.•	Attended local and national tradeshows and created communication plans and sales literature for tradeshows.•	Led team in developing company brand for Omni Data Retrieval, “Your One Reliable Source” thatdoubled sales in 2006.•	Designed and completed client and prospect research.  Results were differentiators of turnaround time, service, quality and price which were used to drive 2007 communications, marketing plans and strategy.

Verified Credentials

Marketing Specialist

- Answering phones, greeting clients, coordinating mailings, proofreading marketing materials andoperational market research.•	Received Microsoft Excel and PowerPoint certification.

Chief Manufacturing

Receptionist/ Marketing Executive Assistant (Freelance)

Freelance at Chief Manufacturing and Pier Group.  See above.

Office Team

Receptionist/Executive Assistant (Freelance)

- Answering phones, greeting clients, coordinating mailings, proofreading marketing materials andoperational market research.•	Designed and implemented intranet and library to track documents, forms and procedures.

Pier Group

Exective Assistant/Receptionist (Freelance)

Selling non-conventional mortgage loans to homeowners and being accountable for reaching sales goals.    Specific duties included: Presenting loans to clients, closing loans, telemarketing, managing pipeline, training new loan officers and attending leadership development training.  •	Increased sales to a record of $1,417,050 in September 2003, the highest sales for the month.•	Achieving top 10 in sales volume out of 46 loan officers every month.•	Accepted as 1 of 20 out of 100 applicants into the first class of the leadership development program, ayear training program for management development.•	Winning a trip to Vancouver for being a top salesperson companywide.

New Century Mortgage

Loan Officer and Management Trainee

Selling conventional mortgage loans to homeowners and being accountable for reaching sales goals.

First Republic Mortgage

Account Executive

Telemarketing for leads and being accountable for obtaining 4 new leads each day. Specific duties included: Calling 100 or more homeowners each day, calculating loan payment and terms, meeting with clients and training new loan origination officers.•	Averaged $1,000,000 in sales each month with a record of $1,697,000 in July 2001.•	Achieving director level club status, a prestigious club for loan origination officers with high sales volume.•	Winning a trip to New Orleans for top performance.

Laura Robinson

Laura Robinson