Owner

Alice Springs, Northern Territory, Australia

Self-employed

The Entrepreneurs’ Programme delivers advice, networking and grants to help Australian businesses grow nationally and globally.

Darwin Innovation Hub

Growth Facilitator - Entrepreneurs Programme

Orbit is the largest independently owned regional travel management company with offices across both Australian and New Zealand.  During my time here, I managed a geographically diverse team of consultants, in sales and marketing. I was responsible for the strategic planning of all leisure sales streams, corporate leisure integration, company-wide marketing plans/branding and general business planning tasks.

Orbit World Travel (AU)

National Leisure Sales and Marketing Manager

At Robert Half Technology we specialised in recruiting highly skilled professionals across a complete range of IT disciplines, from software developers to CTOs.Established and managed a 360* desk, where I was involved in the sourcing and screening of potential candidates in line with RH structure, as well as development of new pipelines to generate income from new business. Recruiting across a range of technologies, including: .net, c#, PHP, Java, Front end, DBA’s, BA’s, QA’s and CTO’s.

Robert Half Technology

Recruitment Consultant

Throughout my career at Flight Centre I was fortunate enough to live and work in various countries, manage a range of different people and skills, and grow in a variety of areas of professional development. I opened new shops, new brands and had diverse exposure to building businesses in different cultures, environments and economic conditions. I was Top Novice in my career, as well as Top Consultant regularly based on KPI achievement. I was attending Global functions for the top performers in the country as well as defining a new business model, eventually buying into the Alice Springs branch which was severely under performing, in order to turn it around to one of the most profitable shops, before finalizing my career with FC. My areas of expertise included:-Geographical and travel knowledge. (Assisted by the 80+ countries I have traveled myself)-Customer service and dispute resolution.-Management and recruitment of all staffing. -Business development and community engagement. -Training and development.-Branding and marketing-Mentoring novices to exceed KPI's.

Flight Centre Travel Group

Manager

Throughout my time here, I was promoted various times, from Lifestyle consultant to a qualified Diversional Therapist, managing a team distributed across 3 wards - Low care, high care and dementia specific care. My role was integrating between families, doctors and patients - implementing health care plans and promoting lifestyle and leisure to improve health and wellbeing.

Heaven Hansen