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Adam Francois
Customer Champion - Automation - Billing
Adam Francois is a highly skilled professional with a diverse background in customer service, marketing, design, and business development.
With an Associate's Degree and a Bachelor of Arts in Design and Visual Communications from the College of Science, Technology and Applied Arts of Trinidad and Tobago, Adam has a solid educational foundation.
Adam's career has seen him in various roles, including Customer Champion at Zapier, Customer Support Specialist at Wyre, and Chief Executive Officer at Food-TT, showcasing his adaptability and leadership qualities.
His experience in customer service spans roles such as Customer Service Analyst, Customer Support Specialist, Community Manager, and On-boarding Trainer at OKEx, demonstrating his expertise in handling diverse customer needs.
Adam has also excelled in the marketing field, working as a Marketing Manager at Poseidon Network, Business Development Manager, and Community Manager - Team Lead at OKEx, where he showcased his strategic thinking and creativity.
Moreover, Adam's design skills were honed through roles as a 3D/Graphic Designer at iuGO Digital and a Copywriter at Lonsdale Saatchi & Saatchi, highlighting his versatility and creative prowess.
His professional journey includes experiences in no-code automation, event hosting, retail sales, and freelance graphic design, emphasizing his wide-ranging skill set and willingness to take on new challenges.
Adam values continuous learning, adaptability, and enjoys exploring new environments, making him a valuable asset in any team or organization.