Adam Cavender

Adam Cavender is a seasoned professional with over 25 years of experience in senior leadership roles in customer service, sales, and operations management.

Adam is known for being an authentic leader with a strong focus on delivering results through process enhancement, customer experience improvements, and building high performing teams.

Throughout his career, he has successfully managed multi-million dollar projects, developed world-class process enhancements, and implemented innovative solutions resulting in cost savings, sales growth, operational efficiencies, increased customer satisfaction, and competitive advantages.

Adam's primary goal at work is to bring out the best in people by providing motivation that drives teams towards collective success. He is adaptable, resourceful, and creative in his problem-solving approach, tailoring solutions to meet specific organizational needs and achieve desired outcomes.

Adam holds a Master of Business Administration (M.B.A.) in Business from The University of Charleston, as well as a Bachelor of Arts (B.A.) in Communication and Media Studies from the same institution.

With a rich professional background, Adam has held key positions such as Sr. Director of Workplace Service at Coforge, Site Director of Customer Experience at DISH Network, Area Manager of Vendor Performance at AT&T, and various senior management roles at companies like SLAIT Consulting, Frontier Communications, Verizon, and AT&T.

Adam's expertise spans across customer service, sales performance, process improvement, team leadership, and project management. He is committed to excellence and values the impact of a dedicated approach to achieving goals, as highlighted in the quote from Vince Lombardi: 'The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.'