MDHS

Humber College

Regional Account Manager at Trend Micro

Etobicoke, Ontario, Canada

Trend Micro

Regional Account Manager

- Development and growth of existing Channel Partners and End User accounts• Responsible for identifying and building Channel business by recruiting new Partners• Strategic relationship management at all levels for greater customer reach• Strong involvement in complex deals and decision making processes• Managing and collaborating with internal teams to ensure customer satisfaction• Support the Partners by conducting product and solutions presentations across all levels of the organization• Accurate forecasting and reporting

Check Point Software Technologies, Ltd.

Territory Account Manager

- Dynamic role supporting the Local Sales team and their mission to achieve maximum services bookings  • Primary objective is to maximize services revenue from existing customer base while driving upsell during periodic account reviews  • Work with named account reps to ensure 100% renewal rate  • Generate demand for and increase services revenue across our portfolio with emphasis on emerging products  • Motivate and train new channel partners on Check Point’s portfolio  • Support channel partners by facilitating training opportunities & collaboration to drive services revenue growth  • Represent Check Point at seminars and industry events  • Execute a consistent sales methodology and deliver highly accurate forecasts

Channel Services Manager

- Hunt and grow revenue/market share in your assigned territory/accounts by driving incremental business through activities that includes cold-calling;•	Identify and create relationships with Fortune 500 End Users/Government/Verticals and Channel Partners.  Focus on integrating D-Link Networks as part of their solutions/offerings;•	Maintain a high level of call activity with Fortune 500 End Users/Government/Verticals and Channel Partners;•	Provide accurate forecasting weekly and business plans quarterly. Track activities and outcomes in SalesForce CRM;•	Support the common objectives of D-Link Canada’s sales and marketing team

D-Link Canada

Account Manager

- Coordinate the order entry and fulfillment work relative to revenue opportunities created by the sales force and provides task substitution to create more available selling time for the sales force. •	Effectively managed relationships with internal partners and team members. •	Leverages collaborative technology and internal access to information to demonstrate personal value-add to customers and the benefits of virtual support. •	Applies pricing and configuration tools expertly to expedite resolution of sales-related inquiries. •	Acts quickly to resolve customer issues in a way that retains trust and maintains delight with HP. •	Demonstrates customer-oriented responsiveness in answering inquiries and troubleshooting processing issues jeopardizing order fulfillment

Hewlett-Packard

Sales Operations Coordinator

- Provided unsurpassed face-to-face Customer Service for the construction industry •	Identify customer’s requirements and make recommendation•	Up‐sell products to meet quarterly sales quota•	Customer contacts are 75% telephone and 25% in‐person

Brett Hodgins