Rajani Pillai is a seasoned hospitality industry professional with over 22 years of experience in Sales, Marketing, and Brand Building. She holds a degree in Hotel Administration/Management from Welcomgroup School of Hotel Management. Some of her skills and expertise include branding, contract negotiations, market research, business plan analysis, managing sales organizations, identifying PR opportunities, creating strategic alliances, quality assurance audits, channel distribution, business development start-ups, P&L analysis, retention of talent, revenue management, product development, and pricing. She has held various positions, such as Head of Sales & Marketing at ITC Hotels' Regional Sales Offices in Pune, Bengaluru, Windsor, and Gardenia, Assistant Manager Sales & Marketing at ITC Hotels Chennai, Relationship Manager at Elbee Services Ltd, Assistant Manager Accommodations at Mahindra Holidays & Resorts India Limited, and Assistant Manager Housekeeping at Sterling Holiday Resorts Limited.