Neil Smith is a dynamic SaaS industry leader with a strong background in developing and retaining talented customer-facing technical teams for today's cloud-based economy. He has a proven track record in driving exceptional customer satisfaction and strong revenue growth. Neil is an expert in technical sales, support structure, customer success, solutions consulting, networking, escalations, product, Force.com, virtualization, web technologies, and employee engagement. He is also skilled in culture-building, working with millennials, Agile, security, and mail transport. Neil studied BA in Improvised Music Studies at San Jose State University.

Neil started his career as an Office Manager at Bernal Heights Neighborhood Center and later became an Administrative and IT Manager at BAYCAT. He then worked as a Director of Information Technology at Boys & Girls Clubs of San Francisco and RMG Networks. Neil joined ClearSlide as a Sales Engineer and later became a Sales Engineering Manager, Director of Sales Engineering and Support before leaving. He then joined Iterable as their Director Of Support.