Rich Endrich has a robust and diverse background as a leader with vast experience in IT engineering and operations, HR, Accounting, Corporate Real Estate, and Finance. He is a highly respected innovator with exceptional skills in building strategies and visions to achieve results, process improvement, and creating high-performing teams. Rich's education background includes studying General Studies and Business Software Applications at Hagerstown Community College and John Tyler Community College. He also earned a BS in Information Systems at Virginia Commonwealth University and completed a Certificate in Disruptive Strategy with Clayton Christensen at Harvard Business School Online.

Rich has extensive experience at Capital One, serving in various key leadership roles such as Director of Content Management/Associate Collaboration, Director of Software Engineering, and Senior Manager of Software Engineering. He also served as Sr. Manager for Mobility Engineering & Operations, Systems Specialist, Master Systems Integrator, Manager, and Master Business Systems Analyst. Rich's expertise is not limited to IT but includes Manager - HR Solutions & Delivery, Manager - Corporate Accounting Services, Sr. Accountant at United Dominion Realty Trust (REIT), and General Manager at Darryl's Restaurant & Tavern for the Houlihan Restaurant Group.

Rich's specialty lies in leadership and building relationships, assembling high-performing teams, and associate development. He has garnered the respect of executives and peers alike, balancing the interests of the organization and associates with a high commitment to ethical business practices. Rich is also skilled in process improvement, holding several certifications such as Six Sigma (Greenbelt) and LEAN.