Charles Case is an accomplished professional with a broad range of experience in customer support, marketing, and operations leadership. He holds an Associate of Science degree in Social Work from J Sargeant Reynolds Community College and studied Sociology at Southern New Hampshire University. He has worked as a Customer Support Officer at Community Foundation for a greater Richmond, where he has distinguished himself as a reliable and customer-focused team player. Before joining Community Foundation, Charles held high-level positions at 360 Campaign Consulting, Amazon, and Best Buy. At 360 Campaign Consulting, he was Director of Quality Control and Recruitment, where he managed recruitment and ensured compliance with standards. At Amazon, he served as Market Manager, where he was responsible for driving revenue growth and exceeding customer expectations. At Best Buy, Charles served in Operations Leadership, where he excelled at managing operational processes and enhancing the customer experience. Charles' comprehensive experience in a variety of industries, combined with his strong academic background in Social Work and Sociology, makes him a valuable asset to any organization.