Massachusetts Institute of Technology - Sloan School of Management

Institute of Engineering and Technology

Senior Solutions Architect at Commonwealth Bank

Sydney, New South Wales, Australia

Commonwealth Bank

Senior Solutions Architect

Solutions Architect

TAL Australia

Program Solution Architect

E2E Solutions Architect

- Led the architecture of a new business model and platform to enable global expansion of student business. Developed scope, requirements and solution in collaboration with relevant stakeholders  - As part of the business case phase led the architecture of a joint venture initiative to enable revenue growth and customer retention through cross-sell- Developed a roadmap for provider business to enable its strategic objectives, improve efficiency, provider/customer experience and compliance. - Developed business case for the provider initiative and assessment of the vendor CRM solution in collaboration with stakeholders from business, IT, procurement and vendors. - Led the Omni-channel Leads Mgmt initiative from architecture perspective for selection of a marketing automation solution to enable leads engagement, improved conversion & profitability- Led the scope and business requirement development for CRM initiative covering corporate, students & workers business. Additionally led the initial assessment of the vendor CRM solutions- Major contribution to board papers in the context of digital transformation journey for nib, key deliverables - one pager digital strategy paper, a paper on managing risks from digital disruption and a paper on competition assessment- Led the assessment of global payment vendor solution for the global student initiative- Led the solution architecture for IHI initiative to enable launch of expat health insurance offering  - Developed initial scope for core systems review transformational initiative to enable nib’s business strategy and target operating model - Developed a roadmap for claims to enable scale, efficiency and optimise benefit payments - Architecture assessment and recommendation of e-Recruitment vendor solutions to enable improved candidate experience and efficiency - Continuous development of nib’s architecture practice capabilities and engagement- Ongoing consultation and support to the architecture team

nib health funds

Enterprise/Solution Architect

As part of Digital Transformation, led the development of Digital IT Strategy and Target Architecture for an US Bank to enable customer-centric operating model

SLK Global Solutions

Senior Architect

Led Suncorp Life architecture with focus on capabilities, strategic opportunities and roadmaps by connecting the dots across the industry, market forces, stakeholders and capabilities to shape/ enable the strategy. Additionally, provided leadership and oversight for execution in Agile. Key Responsibilities :- Consulting, BT Strategy, Insight and Strategic Opportunity development- Business and Portfolio Planning, IT Roadmap development and management- Enterprise architecture, Domain architecture and Capability roadmap development- Architecture Leadership, Engagement, Capability development (includes hiring)Key Engagements:- Developed strategic opportunities for Customer, Claims, Product/Pricing, Commission - Technology roadmap input to the Customer Strategy and 3 year Business Plan- Led the architecture for Direct Life and Super strategic initiatives to enable direct growth- Lead architect for Superannuation Regulatory Program including 6 streams - Social Media Trends and Opportunities presentation to Group CIO and SLT (2011)- Represented Suncorp in UTS workshop to review its IT graduate curriculum (2012)- Technology/Roadmap briefing to business leaders & IT teams across AU/NZ (2012)

Suncorp Group

Enterprise Architect

Architecture reviews, feasibility study, solution design and architecture capability improvements.- Architecture review of strategic intermediary integration to reduce cost and time to market - E-Business (distribution and back office) applications roadmap and technology direction - Feasibility of Marsh integration to grow expat/inpat business & minimize manual work- Solution design for technology integration as part of Elders acquisition- Options for transitioning from legacy to new policy platform to reduce cost & improve agility- Architecture capability improvement e.g. Application Inventory, Feasibility Assessment

QBE Insurance

Led the solution architecture for St George and Westpac merger integration payment transformation initiative (Direct Entry) with trillions of dollar in payment pa, ~ 65 systems & large number of stakeholders.- Solution architecture to rationalise ADI license, improve efficiency and customer experience- Risk assessment, options & recommendation for potential exposure to payment duplication- Architecture capability improvement for solution architecture

Westpac

Senior Solution Architect

My core activities were pre-concept analysis & scoping, solution/enterprise architecture, estimation, reviews & technology assessments for a range of initiatives across GI, Life, Broker, Direct, Claims & WC.- 1st Comparative Quoting Platform (AU) using ACORD to improve efficiency & flexibility- Business case & partner integration reference architecture to reduce cost & time to market- Application health assessment for strategic technology investment for Direct business - Vendor technology assessment for SOA and Enterprise Application Integration technologies- Direct Life solution to improve customer comm & reduce cost,1st Thunderhead Impl- Solution for Direct and Affinity Partners for CTP ( an Agile project )- Integration of Salesforce CRM with internal systems e.g. Policy, EDW, Email, Diary- Estimage claims system integration to reduce repair cost, activity time & improve service- Solution options for CTP Text Mining initiative in a view to detect and minimize fraud- Technology briefing to Architecture Review Board (ARB) and wider IT teams

Allianz

Consulting architect for number of Commonwealth Bank (CBA) initiatives in the following areas.- Retail Banking- Consumer Lending- Credit Cards- Cash Operation- HR and eLearning- Data Centre Relocation- Solution to migrate business rules to lending platform to improve SLA from daily to real time- Solution for Online Statement to reduce cost for printing & distribution for deposit & credit - Delivered a solution for CBA to reduce content/fee deployment SLAs from weeks to days- Relocation of CBA’s public websites to new DR to address instability & improve self-service- Solution to optimize cash demand, supply & mgmt across cash points & depots- Risk assessment of HR Enquiry Management system that led to win-win for CBA and EDS- RFI response to the Product Knowledge & Learning initiative to improve sales by front-lineConsulting architect for Telstra and HK Government initiatives.- Online billing transformation initiative to reduce bill cost, enhance sales & improve service- Lead architect for HK Government Project for Environment Management strategic initiative

Electronic Data Systems

Consulting Architect - CBA

In Borland my role was highly diversified involving the following key activities.- Account and stakeholder management - Pre-sales, solution consulting and technology evangelism- Technology assessment and architecture review- RFP response and proposal development- Professional services e.g. corporate training, workshops on Borland technologies- Capability development of pre-sales team e.g. recruitment of solution consultantsSpeaker in the following Seminars, Workshops and Conferences- iCMG Workshop on “Architecting Software Systems” (2004)- Ericsson “Developer Conference for Mobile Applications” (2003)- Borland “Enterprise Solution seminar on Middleware Technologies” (2003)- CQAfolks “Software Quality Conference” (2003)- PC-Quest "Web Services Developer Conference” (2002)- Borland "J2EE Developer Conference” (2002)- <a href="http://BangaloreIT.com">BangaloreIT.com</a> "Web Services Technology" (2001)

Borland Software

Solutions Consultant & Evangelist

Design, development, deployment and support of e-Commerce applications for Retail and Wholesale e-commerce business (GreenGrocer.com.au).- Designed & developed a promotion, survey and recipe application to improve online sales - Designed & developed a wholesale application to automate & improve bulk order process- Data-warehousing, data-mining & reporting solution for business managers & operations

Woolworths Supermarkets

Software Engineer (eCommerce)

Technical support for eCommerce web applications in a data-center web hosting environment. Additionally, developed Server Management, Order Processing and Digital Dashboard web applications to better support the customers and the internal teams.

NTT Ltd.

Systems Engineer (Web-hosting/eCommerce)

Designed and developed Tariff and Invoice modules for the Fixed, Mobile, Internet billing for a telecom product. Additionally, performed database administration activities, support for Billing Bureau and migration of legacy billing applications for mid-size telecom clients.

Alink Pty Ltd (closed in 1999)

Database Developer

Network, service, database, application design, implementation, migration, administration and support for various customers mainly in Banking, Insurance, Education and Technology domains. Additionally, conducted training sessions for various customers.

Akhilesh Vishwakarma