Tae Kang is a seasoned executive with extensive expertise in community-facing support and service management roles. With a solid combination of business and technical background for the online, consumer electronics, and entertainment industries, he has excelled in executive positions that require strong community management, customer support/service management, anti-fraud expertise, product management, and market intelligence analysis skills. Tae studied Marketing and obtained a BS from San Jose State University and an MBA from Golden Gate University.

Throughout his career, Kang has been involved in numerous organizations and has held various executive roles. He is presently the Sr. Director of Customer Support & Service at Aura, where he leads teams in providing excellent customer support services. He has also served as the Sr. Director of Player Experience (Customer Support & Service) at Kabam; Vice President of Community & Support at Listia Inc.; Sr. Director of Community & Customer Service at Gaia Interactive; Sr. Product Manager at AOL/Time Warner; Director of Customer Care at Mailblocks; Sr. Director of Customer Care at Tivo; Co-founder at Dr. DVD; Sr. Director of Member Services at EXP Systems; Director of Customer Support/Service at Digidesign; Director of Customer Response at Radius; and Technical Support Manager at Rasterops, and Product Support Manager at Sigma Designs.

With his vast knowledge and experience, Tae Kang has earned a reputation as a trusted and exemplary leader in service management and customer support. His expertise in community management and anti-fraud has helped him gain recognition and establish connections within the industry.