Abhishek Srivastava

Abhishek Srivastava is a senior executive at Concord, a technology consulting firm, where he holds the position of Vice President of Delivery.13 With over 25 years of experience in the industry, Srivastava specializes in helping clients with large-scale technology implementations and digital transformations.3

Professional Background

Srivastava has demonstrated expertise in several key areas:

1. Digital Strategy and Innovation: He focuses on developing and implementing digital strategies to drive business growth and innovation.4

2. Customer Experience: Srivastava emphasizes the importance of improving customer experience through technology, particularly through the use of Salesforce and AI-driven solutions.1

3. Mobile App Development: He advocates for the critical role of mobile applications in building customer loyalty and enhancing user experiences.2

Insights and Perspectives

Srivastava is known for his forward-thinking approach to technology adoption:

• He encourages companies to embrace AI, viewing it as a transformative tool for enhancing customer satisfaction and business efficiency.1
• He highlights the potential of Salesforce's Data Cloud and Einstein GPT in revolutionizing customer relationship management.1
• Srivastava stresses the importance of personalization in digital interactions, particularly through mobile apps, to build customer loyalty.2

Role at Concord

At Concord, Srivastava plays a crucial role in:

• Overseeing the delivery of technology solutions to clients
• Providing insights on emerging technologies and their business applications
• Guiding strategies for improving customer experiences through digital transformation

Abhishek Srivastava's LinkedIn profile can be found under the username abhishek-srivastava-78b5536, where more details about his professional experience and accomplishments may be available.3