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Abby Bilyeu
SVP, Client Development at Health Fidelity (Providing NLP powered solutions for risk-bearing organizations)
Professional Background
Abby Bilyeu is a seasoned professional in healthcare technology, dedicating over 13 years to enhancing the client experience and empowering high-performing teams. Her extensive expertise spans both public and private sectors, allowing her to navigate the complexities of healthcare while fostering collaborative relationships with providers. Abby’s roles have varied widely, representing her adaptability and competence in several areas, such as business development, client relations, marketing, and operations. Her strategic focus on forming synergistic partnerships with stakeholders results in tangible outcomes, which is a significant source of motivation for her.
Throughout her career, Abby has held pivotal positions at leading organizations in the healthcare technology space, including Health Fidelity, Netsmart, Change Healthcare, and McKesson Corporation. Currently, as the Senior Vice President of Client Development at Health Fidelity, she plays a crucial role in driving client engagement and satisfaction, ensuring that healthcare providers not only adopt technology but also leverage it to achieve optimal outcomes. Her leadership skills and ability to develop tailored strategies contribute significantly to her team’s effectiveness in fostering strong client relationships.
Previously, as Vice President of Client Alignment at Netsmart, Abby was instrumental in enhancing client interactions, demonstrating her commitment to enhancing the overall user experience. Her tenure as Territory Vice President at Change Healthcare involved overseeing strategic initiatives that fostered growth and innovation, further showcasing her capabilities in steering organizations towards achieving their objectives. Before joining these notable companies, Abby honed her skills as the Director of Sales Operations at McKesson Corporation, where she streamlined processes to improve efficiency and productivity.
Education and Achievements
Abby Bilyeu's academic foundation is rooted in a Bachelor of Science (B.S.) degree in Sales and Marketing from Missouri State University, where she achieved an impressive GPA of 3.72/4.0. This strong educational background has provided her with a solid understanding of marketing strategies and operational excellence, which she has applied throughout her versatile career. Her dedication during her studies has undoubtedly contributed to her professional success and provided her with the skills needed to thrive in the competitive world of healthcare technology.
In addition to her education, Abby is a member of several professional organizations, further underscoring her commitment to continuous learning and development in the fast-evolving healthcare technology landscape. Her active participation in industry events and networking opportunities cultivates valuable relationships that contribute to her success and the success of her organization.
Achievements
Abby Bilyeu has achieved numerous milestones throughout her career, including spearheading successful client engagement strategies that result in enhanced service delivery and client satisfaction. Among her most notable achievements is her ability to lead cross-functional teams that tackle complex challenges in the healthcare sector, ensuring that technological implementations translate into significant performance improvements for healthcare providers. Abby’s collaborative approach fosters an environment of innovation, where team members are encouraged to contribute ideas that drive operational success.
Moreover, her work has not only contributed to the success of the companies she has worked for but has also positively impacted healthcare providers and, ultimately, patients. By understanding the unique needs of various stakeholders, Abby designs solutions that align technology with real-world applications, ensuring that healthcare organizations maximize their investment in technological advancements. Her strategic vision and commitment to delivering exceptional service continue to position her as a leader in the healthcare technology space.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.