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Aaron Doades
CEO @ Swap Health
Aaron Doades is a highly accomplished Revenue Operations leader with over 20 years of diverse cross-functional experience in start-ups and large established corporations. He has a strong customer-centric mindset and is focused on managing the daily operations of the order-to-cash process, the customer lifecycle, and isolating revenue leakage. He is results-driven with direct responsibility for managing the operations of billing, collections, and the success of clients. Aaron is accountable for developing and executing strategies that have helped optimize cash flow and mitigate risk associated with complex and diverse customer portfolios. Throughout his career, he has demonstrated a confident and experienced approach to speaking with clients and defusing escalated situations.
Aaron is skilled in building and leading teams, having a vision for the department's future success, and developing strong client relationships to address their unique needs. He activates his team members to resolve customer issues, improves response times and satisfaction, and implements custom Salesforce dashboards to measure and report organizational performance. With a determination and dedication to the success of the company, Aaron has also implemented new systems for global expansion, putting in place best practices that improve efficiency and effectiveness of operations.
Aaron's leadership style is characterized by leading by example, inspiring and motivating others to reach their fullest potential, and building a supportive culture that allows people to leverage their strengths and abilities to optimize performance. He has held roles as CEO, Investor, VP of Product, and Director of Product Management across multiple organizations in his career. A graduate of the University of Hartford, Aaron has also studied at Long Island University and Marymount High School and is a former board member of JustFix.nyc.