Vicki McMurray is a seasoned professional with over 20 years of experience in operational management, logistics, and cold chain management within the transport industry, with a focus on the biotechnology, pharmaceutical, and medical research sectors. She possesses extensive knowledge of transportation regulations and licensing requirements and combines this with her company's documentation and education to implement successful project management and administrative functions while overseeing cold chain management. With a solid reputation for enhancing facilities and equipment to provide the best possible service, she has an excellent track record of effectively addressing and remedying customer issues through teamwork, negotiation, and collaboration. As an Operations Manager at Pacific Bio-Material Management, Inc. / Pacific Scientific Transport, Vicki is responsible for creating processes that oversee effective project management and multifaceted administrative functions dedicated to the cold chain management discipline. Prior to joining Pacific Bio-Material Management, she worked as Office Manager at SKH Wheel Repair Specialists, Executive Assistant to Owner at Santa Ana Wheel & Rim, and Sales & Customer Service at Championship Warehouse.