Nancy Porte

Nancy Porte is a seasoned professional with extensive experience in driving customer experience excellence for businesses. She is a results-oriented executive with a proven track record of delivering customer-centric strategies that have significantly impacted customer retention, loyalty, and revenue growth. With her rich background in customer experience, Nancy has held various leadership roles in notable companies, including Verint, where she served as Vice President of Customer Experience. In her position at Verint, Nancy was actively involved in helping businesses improve customer interactions, process improvement, and customer feedback management. Nancy also has broad experience in developing and executing customer-focused initiatives, omnichannel customer service, and customer engagement. Her expertise has been recognized by various organizations, and she is a sought-after speaker and influencer in the customer experience space.