Stephen Mutch is a seasoned executive with a demonstrated record of business management and team leadership. He possesses a wealth of experience in executive strategic and tactical execution and has managed multi-disciplinary teams of employees, clients, vendors, and partners seamlessly. He has a consistent performance history in meeting and exceeding leadership targets in account/program profitability, project/product delivery, cost containment, staff utilization, and client satisfaction.

Stephen has a vast management accountability portfolio, having managed various business areas, solution types, team sizes, and team members. He knows that leading by example is not an option, but rather a necessity, and his leadership style pivots on ownership, empowerment, and training/ retraining to bring about excellent execution and a consistent customer experience. He fosters open dialogue and collaborative alignment among different facets of an organization, recognizing opportunities and capitalizing on them with his entrepreneurial spirit.

Stephen is customer-centric and dedicated to meeting the expectations and requirements of both internal and external customers. He can create teams and processes to understand the customer and bring the voice of the customers into the organization for improvements in products, services, and strategies aligned with market and customer demands. His problem-solving acumen is second to none, as he solves difficult problems with effective solutions, identifies underlying or hidden problems and patterns by looking beyond the obvious, and assesses each possible solution with honesty.

His work experience includes serving as the CEO at truvi commerce, CEO at simplyCMS, and Principal at simplyCMS.