Ed Burgoyne is an organizational development, people and operations executive with over 18 years of experience in creative organizations. He founded Makr Consulting in 2009 as an HRD consultant specializing in advertising agencies and in-house creative departments. Ed's practical and strategic skills offer unique solutions to organizations seeking to improve their structures and processes, enable learning and development, and create a sense of purpose and belonging for their employees. Ed's expertise in design thinking and operations consultancy provides businesses with a holistic set of org design imperatives to create an effective operating model that links to business strategy, encourages accountability, promotes collaboration and addresses behavior change. Ed earned a Bachelor of Science in Applied Arts and Science and a Master's degree in Professional Studies/Organizational Development from the Rochester Institute of Technology.