UCLA

University of Pittsburgh

Senior Trade Show & Events Strategist  -  Leveraging Event Technology Solutions to Maximize Efficiency and Event ROI

New York, New York, United States

Provide strategic event direction and management for leading trade shows and organizations primarily in the tech industry. Key Achievements:- Achieved Swoogo Established Registration Certification- Learned, managed and successfully solved technical issues for first-time use registration system and event app at client user conference- Demonstrated strategic thinking and problem-solving skills during sponsor portal creationResponsibilities:- Onsite execution and customer support - Attendee and Sponsor relations- Event Technology research, setup and deployment including identifying trends and suggesting  products or policy improvements to enhance the customer experience- Vendor research, site selection and contract negotiation- Budget creation and management

Self-Employed

Event Operations and Technology Consultant

Oversee event logistics and exhibitor relations for domestic and internationally based conferences in the financial technology industry. Key Achievements: - Introduced budget process to sharpen forecasting and increase profitability  - Created sponsor & exhibitor resource program to provide marketing tools and improved customer service to our client base and increase client retention  - Implemented processes to improve communication between internal departments- Championed use of event management software to improve company-wide efficiencies for logistics and client communicationResponsibilities - Work hand-in-hand with marketing and sales teams to ensure clients' successful participation at  events- Manage all aspects of decor and experiential items for events - Manage venue selection process to meet expo, meeting and auxiliary space requirements - Negotiate contracts and oversee relations with hotels, general contractor, audio visual and other vendors to guarantee on-time delivery of contracted services- Oversee daily activities of operations team

LendIt Conference LLC

Operations Director

Key Achievements−Increased sales up to 40% from prior year shows−Created new products and marketing materials and increased graphic sales show-to-show by 30%−Implemented review process to eliminate errors in exhibitor manualResponsibilities −Liaise with clients to identify their exhibit needs, deliver expert booth design and provide outstanding customer service−Design, organize and execute booth production to clients’ specifications by working with design and operations team  −Coordinate with vendors and Metro show team to produce events on time and trouble-shoot problems that arise

Metropolitan Exposition Services

Exhibit Sales & Display Specialist

Key Achievements−	Solved all issues related to iPad application used onsite for sourcing−	Created document to easily track deliverables from all sponsorships−	Formed and maintained excellent relationships with C-Suite executives, managers, other staff and vendors −	Managed several external partnerships including budget and being lead person at conference and events−	Oversaw all pre-show and onsite logistics including set-up/tear down of exhibit, technical operations, and meetings −	Responsible for successfully completing all phases of project management

Bank of America

Project Manager (contractor)

Key Achievements-Redesigned the department-wide event planning form resulting in improved efficiency-Increased awareness of programs by initiating outreach to clients with in-person meetings-Successfully doubled the number of workshop offerings, without increasing expenditure, through outreach and strong negotiation with presenters-Initiated weekly coordinator meetings and implemented meeting protocols resulting in improved communication with partner universities-Assumed the role of Supervisor for a nine month period and successfully managed the project, maintained relationships and met deadlines Responsibilities-Played a key role in managing all logistics for workshops and conferences including registration, site selection, contract negotiation and signage-Developed mutually beneficial relationships with project partners, community based organizations and local and state health departments-Worked in close conjunction with the Marketing Manager to formulate and implement innovative marketing plans and materials-Proactively managed project timelines to facilitate the achievement of deliverables-Assisted with the development of the website including the registration management function

Project Coordinator

- Created newsletters and community events promotional materials•	Project coordinator for community forums and town hall meetings•	Managed literature review process and other literature searches and wrote literature reviews •	Designed and piloted telephone survey

University of Pittsburgh Graduate School of Public Health

Research Assistant

Key Achievements-Ensured the satisfaction of all parties involved by negotiating mutually satisfactory and effective resolutions to exhibitor issues and complaintsResponsibilities-Responsible for the smooth and efficient running of trade shows such as NAB2009 and NAB2008 from move-in and set-up to move-out-Facilitated operations during the event, including the resolution of any problems that arose, and utilized outstanding interpersonal skills to liaise between exhibitors and vendors

National Association of Broadcasters

Floor Manager

Key Achievements-Investigated and swiftly resolved outstanding financial issues resulting from a prior lapse in record keepingResponsibilities-Managed a range of customer service functions for clients at a full-service exhibitor management company including order placement and payment processes

Westerly Group

Exhibit Coordinator

- Provided significant creative input to the redesign of the exhibitor manual to improve clarity and usefulness-Achieved a 10% reduction in onsite costs by developing a reliable exhibitor communication system-Leveraged industry expertise to create a web-based exhibitor training program-Personally selected to oversee the administration of NAB2005 in the absence of the supervisorResponsibilities-Collaborated with partners and clients to design and create effective exhibitor communication pieces-Oversaw on-site staff, served as ombudsman for exhibitors and vendors -Managed all logistics associated with the exhibit hall and sponsorships including RFP process, décor and floor plan-Produced strategic post-show reports and analyzed results for exhibitor ROI, budget management, process improvement and client registration procedures development

Manager, Exhibit Services

Key Achievements-Led successful negotiations to achieve a 50% reduction on computer contract and 25% reduction for security contracts-Recipient of two peer Rave Review honors in recognition of outstanding performances-Personally selected to assume additional responsibilities as Conference ManagerResponsibilities-Fully accountable for all logistics for multiple trade shows encompassing floor plan management, event scheduling, on-site supervision, budget development and post-show report analysis-Creative design of signs, banners and special theme decorations-Built strong relationships with exhibitors, other departments and show partners

VNU Expositions

Senior Exposition Manager

Key Achievements-Winner of numerous awards and commendations including the Employee of the Month Award-Achieved a 10% reduction in show operations budget and reduced incidence of loss by 15% by introducing new exhibitor shipping procedures-Wrote and implemented the department training programResponsibilities-Gained rapid promotion from Show Coordinator to Senior Show Coordinator with responsibility for the production of trade shows and meetings-Monitored and controlled event budgets, led site selection and negotiated facility and service contracts

Jamie Bialor

Jamie Bialor