Emily Jackson is a software engineering manager at Salesforce, with extensive experience in technical support and customer solutions. She holds a Bachelor of Science degree in International Affairs and Modern Languages, with a focus on Computer Science, from the prestigious Georgia Institute of Technology. Emily has worked in different positions at Salesforce, starting from a customer support technician to a tier 3 technical support manager. Prior to that, she has also worked as a campus rep for Apple and a business incubator intern at the German American Chamber of Commerce, Inc. Her diverse background includes internships in Chemicals & Healthcare and Market Entry. Emily has also served as a student assistant in the German department and a teaching assistant in Introduction to Computing at Georgia Tech.

Emily's expertise includes technical support, customer solutions, and software engineering. She is interested in languages, international affairs, economics, and business development.