Nottingham Trent University

Hillview School for Girls

Executive Assistant To Chief Executive Officer at Teach First

London, England, United Kingdom

Teach First

Executive Assistant To Chief Executive Officer

In the UK, the link between low family income and poor educational attainment is greater than in almost any other development country. It doesn’t have to be this way.

Teach First is an independent charity with a mission to address educational disadvantage. We do this by creating, equipping and mobilising a movement of leaders with life-long commitment to raising the achievement, access to opportunity, and aspirations of children from low-socio economic backgrounds.

PA and Team co-ordinator to Director of Technology and Executive Director of Finance

- Actively welcome visitors to the House of Commons on behalf of members and their staff - and ensure that they make contact with their host via telephone or escorting to the relevant meeting place
- Proactively respond to and resolve a wide range of queries via telephone, email and customer facing. Using initiative to find out necessary information to deal with queries.
- Responsible for delegating internal door keys to members and other staff, as well as removal from the system when they have left. To accurately record relevant information and maintain paper files.
- Using internal software to book and arrange meeting rooms for members and their staff.
- Arranging and managing set up of conference rooms and facilities, liaising with numerous departments to ensure smooth running and exceptional customer service for the hosts.
- Providing correct parliamentary information to visitors and other staff members, logging faults through internal systems.
- Acting as a co-ordinator and managing the mobile team in accordance to unplanned tasks. Ensuring jobs are finished in a timely fashion as well as managing customers’ expectations.
- Maintaining the structure and organising the work load for the team via a visual board.
- Working as part of multiple teams, contributing to decision making and maintaining team relationships by supporting others when needed.

House of Commons

Reception and Facilities Co-ordinator

- Worked as a one to one learning support assistant to a young boy with complex learning and behavioural difficulties in Key Stage 3.
- Assisted across Early Years and Key Stage 1 classrooms.
- Delivered intervention lessons for Year 1 pupils struggling with Maths.
- Delivered phonics lessons to Years 1 and 2 pupils.
- Lead a programme before school and during lunch for children with sensory needs.
During my time at St John's I was required to adapt to changing roles, and I was successful in doing so. This role cemented my communication skills, along with time management skills by ensuring all preparation and work was completed on time and ensuring the content was to a high standard.

Lucy Redmond Roche