Sahil Gumber

Sahil Gumber is a seasoned travel industry professional, with over 14 years of experience in various domains, such as operational delivery, quality, client engagement, process setup, product development, client implementation, and process improvements. He specializes in online travel, fares, ticketing, refunds, ADM research, and sales audit. Sahil's educational background includes IATA foundation training, airline revenue management, and a graduate degree in commerce from Delhi University. Throughout his career, Sahil held significant positions in several established organizations of the travel industry. He served as Head of Product and Implementation (Travel) at Happay, a leading company in expense management solutions for businesses. Previously, he was the GM and Head Implementation for Yatra, one of India's leading online travel agencies, where he was responsible for implementing and managing a business travel platform. Sahil was also a Senior Manager at Yatra, where he led a team of travel operations executives. Before joining Yatra, Sahil worked at the Kuoni Business Travel, where he held the position of Manager - Strategic Quality and Deputy Manager Corporate Travel. Earlier in his career, Sahil served at InterGlobe Technologies as a Team Leader/Process - BCD Travel Ratedesk and as a Team Leader - United Airlines Ratedek. In summary, Sahil Gumber is a skilled and experienced professional with a profound understanding of travel industry operations, quality, and client relations. His outstanding career trajectory highlights his expertise in online travel, fares, ticketing, refunds, ADM research, and sales audit.