Gulengul Oncel is a Thought Leader with a proven track record of success in developing and implementing growth strategies across various business types, including B2B, B2B2C, and DTC. With expertise in insurance and insurtech, she specializes in business development, distribution strategy, product lifecycle, software products, quality assurance, cross-functional leadership, digital transformation, customer relationship management, mobile app products, executive management, competitive analyses, artificial intelligence, user experience, program management, market research, customer experience, data & analytics, budgeting, metrics & performance management.

She has earned high-level career highlights, including designing and deploying mobile apps, spearheading first-time-ever Sales Quality, Customer Lifecycle Management, and Customer Retention program frameworks and introducing award-winning mobile marketing strategies for generating databases for loyalty marketing using software as a service. With excellent talent training, operational oversight, and cross-functional team management, she has accountability over budgets, performance, and high-value clients.

Gulengul Oncel is currently the Head of Customer Strategy & Growth at Management Research Services, Inc (MRS, Inc), where she is responsible for driving growth and implementing strategies to move the company forward.