Jim Flanagan has extensive experience in sales and marketing roles in technology companies, having worked in leadership positions at Intapp, Oracle, Work Market, Workday, SAP, MARC Global, NetVendor, Intentia, Mapics, and Software 2000, among others. He studied Engineering at Lehigh University and is currently employed as a Solution Sales Executive - Legal Service Delivery at ServiceNow. Jim focuses on boosting employee productivity and engagement, specifically in corporate legal departments, to improve workflow efficiency. He has considerable expertise in consultancy, sales, marketing strategy development, and digital workflow management. Jim Flanagan can be reached via email at Jim.Flanagan@ServiceNow.com.