Texas State University

Man About Town

Greater Seattle Area

- Led onboarding, implementation, and account management for SMB through Enterprise level accounts.
-  Developed and implemented proactive outreach campaigns for various client segments.
-  Worked with our product team to ensure a relevant development roadmap.

PandaDoc

Customer Success Manager

- Pioneered the outbound sales development team.
-  Perfected client communication via phone, email, and in-person meetings.
-  Wrote case studies and marketing copy to enable our sales team.

Sales Development

I led projects on over 300,000 acres of preserves to maintain infrastructure, worked with local property owners, and helped restore native ecology. As a wild land firefighter I assisted in over 10,000 acres of prescribed burns.

The Nature Conservancy

Preserve Management Assistant

- Diagnosed and solved existing production inefficiencies.
-  Created pipeline production procedure ensuring weekly revenue.
-  Composed S.O.P’s for current and future employees.

Harvest of Tempe

Head Vegetative Horticulturist

- Redesigned inventory management system.
-  Created new strategic shipping partnerships with agents.
-  Engineered new installation techniques. Built over 80,000 square feet of high density agricultural production.

Kelly Hackmann