Jody McCord has over a decade of experience in the technology industry, working in various roles, including Sales, Customer Success, and Technical Support. An alumnus of San Francisco State University, Jody pursued her passion for history by earning a Bachelor's degree in United States History. During her extensive career, Jody has proven to be an excellent customer advocate with a sharp focus on increasing revenue, developing relationships, and solving complex issues. She possesses an insatiable curiosity, is eager to learn and performs excellently, without any need for external motivation. Jody is currently familiarizing herself with HTML, CSS, and JavaScript.

Holding the title of Customer Technical Support Manager at Spreedly, former Customer Success Manager at Discoverorg, former IT Healthcare Account Executive at Zones, Inc., and former Accounts Receivable at Sentry Credit, Inc., Jody is well-versed in the full lifecycle of a customer's journey, including sales, onboarding, and post-sales support, among others.