University of Miami - School of Business

SVP, Relationship Associate, Citi Corporate Bank

San Francisco, California, United States

Citi

Vice President, Relationship Associate

- Manage portfolio of approximately 28 Corporate Clients across the Technology and Industrial Sectors, as it relates to Cash Management and Treasury Solutions· Support revenue attrition, revenue growth, and cross selling opportunities within portfolio· Actively engage with Implementations Teams to ensure revenue ramp up for new business· Manage account opening process, both domestically and internationally, liaising with both clients and the country branches in order to satisfy local documentation requirements· Work closely with Client Delivery partners to ensure highest level of client satisfaction· Actively manage client clearing lines and overdraft process to mitigate risk and minimize cost of credit· Work closely with clients to manage the Know Your Customer (KYC) process for new accounts to ensure timely completion while meeting client’s request as well as adhering to Citi’s compliance requirements· Fully versed with the CRM tool which enables the sales team to capture clients business requirements

Vice President, Account Manager

Associate/Analyst  -  Citi transaction services:•Successfully completed Citi’s 5-year rotational Management Development program•Attained cross-function expertise is several areas within the Transaction Services organization, including Marketing, Product Management, Sales, and Account ManagementAssociate / Documentary Collections Product Manager,  Trade Services North America:•Prepared monthly business report to be presented to Senior Management•Investigated and resolved Anti-Money Laundering Alerts for Documentary Collections•Ensured high performance and profitability of Imports Collection product, liaising with Operations teams•Developed effective Business Case to create a new segment of the Documentary Collections product •Prepared client briefing memos to support Sales and Sr. Management client visits and calls•Analyzed client visit effectiveness, comparing revenues and volumes increases as they relate to client visits and calls

Associate

Sales Analyst – Latin America Proposal Unit:•Developed well-written, clear and concise proposals and responded to complex RFIs and RFPs by analyzing clients’ regional and local Cash Management needs and engineering solutions•Remotely managed large project teams in 24 Latin America markets•Conducted Business Opportunity Analysis for specific segments, identifying potential clientsMarketing / Business Intelligence Analyst - Latin America•Conducted competition analysis to support Commercial Bank marketing strategy•Assisted with the coordination of the Citi Treasury Management Week (Industry event with attendance of over 500 clients)•Analyzed post-event client and market data

Claudia Valerio