Chris Bosco is the Vice President Solution Engineering and GM of Digital/Social at SMG - Service Management Group. With more than two decades of experience in helping global brands realize their visions of customer experience excellence, Bosco is a thought leader in creating extraordinary customer experiences across the entire customer journey. Bosco channelizes his energy to provide innovative solutions, best practices, and thought leadership to help clients understand the customer experience, boost revenue, and grow market share.

Bosco has held various leadership positions throughout his career, including Oversight and Leadership of Executive Commerce, Global Digital Commerce Capability and Digital Commerce Practice Lead, Global M&A Technology Lead, and ITIL Strategist at Accenture.

Bosco's educational background includes a Bachelor of Science from Kansas State University.