Team Lead Strategic Account Management at Lepaya

London, England, United Kingdom

Lepaya

Team Lead Strategic Account Management

Team Lead Customer Success

As a Customer Success Manager, I develop strong relationships within a portfolio of existing Enterprise key clients to attain renewal and upsell. I support my clients during initial product implementation, onboarding, best practices, guidance during new product/feature launches, and help to resolve any product issues or concerns.

As Europe’s foremost SaaS engagement platform and service provider, inSided believes in a new way to do business. We help companies to reduce costs, increase brand advocacy, drive sales, and empower their customers. The inSided platform powers many successful communities - attracting millions of visitors – for companies like T-Mobile, Sonos, Telefonica, Huawei, Philips, and Proximus.

inSided

Enterprise Customer Success Manager

Responsible for the personal and organizational success of my team (10 FTE). Including hiring, onboarding, learning & development & performance management.

Effectory

Team Lead

Effectory uses the power of employee feedback, high quality dialogue and practical insights to improve organizational performance from within. As a Consultant I developed and maintained strong relationships from C-level down. I exceeded customer requirements with scientifically validated and innovative technologies and methodologies.

Renske de Wit