Peter Hays

Peter Hays is an expert in the field of IT Service Management with over a decade of experience working with ITILv3 methodologies. He has a wealth of knowledge in the areas of ITILv3 framework, IT service design and delivery, and IT operations management. Peter is a highly skilled and knowledgeable professional who has dedicated his career to helping organizations navigate the complexities of IT service management.

Throughout his career, Peter has worked in a variety of industries including finance, healthcare, and telecommunications, providing him with a broad range of experience that he brings to his consulting and training services. He is passionate about helping organizations improve their IT service management practices and achieve their business objectives through effective IT service delivery.

Peter is a certified ITILv3 expert and has numerous other certifications in areas such as project management and cybersecurity. He is a sought-after speaker and trainer, and has delivered presentations and training sessions on IT service management topics at events and conferences around the world.