Richard Ccbi, a highly motivated and organised Team Leader with a strong background in customer-focused environments, has excelled in his career by identifying areas for improvement and delivering memorable customer banking experiences. With excellent interpersonal skills and the ability to manage staff and customers with ease, Richard is committed to delivering consistently strong results. He has a Bachelor of Science (BSc) in Physiology, General from The University of Manchester, and has worked at RBS in various roles, including Personal Banking Representative, Step Up Deputy Team Leader, Deputy Team Leader, and Team Leader. He has experience as a Sales Executive at Volkswagen Warrington and Carcraft, a Customer Assistant at Marks and Spencer, and a Sales Adviser (Events and Partnerships) at Sky. Richard also worked as a Business Development Executive and Recruitment Consultant at Morgan Ryder and an Event Promoter at Milkround. He is resilient, adaptable, and able to stay calm under pressure.