Jaena Michaels is a seasoned professional in operations, logistics, process improvement, account management, project management, channel marketing and partner marketing. With over ten years of experience, Jaena has worked with major oil and gas companies and top retail corporations. She has expertise in contract compliance, risk assessment, data analysis, and tracking against KPIs. She excels in execution of merchandising and retail marketing programs, and is a subject matter expert on Bullhorn: CRM & Recruitment Software. Jaena has also improved operational processes and optimization, order fulfillment, logistics, scheduling, billing, invoicing, and order to cash. She has pricing analysis expertise, RFP, and RFQ analysis capabilities. Her skills extend to channel and partner marketing project management. Jaena is proficient in SAP S&D, Netsuite, Alloy, and Salesforce. She studied BBA in Management at Texas A&M University's Mays Business School.