Jim Dickey is a seasoned professional with a wealth of experience in the field of product experience and strategy. He studied for his Bachelor's degree from Franklin University and has held key positions in various organizations. Jim is currently the Vice President of Product Experience at Myndshft, a role in which he manages and directs the company's product strategy and oversees the development of customer-focused solutions. He was previously the Director of Product Strategy at Lash Group and has held leadership positions in several organizations such as Peppers & Rogers Group, Guidon Performance Solutions, LLC, Bank One, and JP Morgan Chase. Jim has expertise in enhancing customer experience, building and managing operations and service excellence, and providing strategic leadership.