Nait (Northern Alberta Institute Of Technology)

Fixer  -  Senior Product Manager & Strategist  -  Community Organizer

Greater Edmonton Metropolitan Area

TELUS

Senior Product Manager - API Marketplace

Led product development and management of all D2C digital investment products at ATB Wealth

Set an aggressive tactical strategy which allowed a team that had been trending a one feature every quarter, to deliver two full feature suites in 10 weeks.

Secured $1.5M for a full front-end replacement for AngularJS with Google Flutter. The related business case was shared broadly as an example of the use of data-driven decision making.

Provided critical insights based on the analysis of mobile usage, transactional data, API logs and qualitative user research to provide critical insights. This included but was not limited to: busting assumptions, creating projections to track trends in client behavior, and defining the impact of opportunities and threats, as well as the value in resolving them. This analysis was compiled into reports based on feedback collected from stakeholder surveys. These reports became the standard for the Product Management team, org-wide.

ATB Wealth

Senior Product Manager - Prosper

Established and implemented a new process for cross-team collaboration within the Int’l Wires project, bringing Architecture, Research, Design, Product, Business, and Development to the table together, right from the beginning, a first for Biz Bank. This process has now been repeated and adopted across multiple squads.

Sponsored the implementation of Splunk API logging dashboards. These dashboards allowed lightning quick decision-making regarding the scope and severity of any given issue. They also provided insights into user behaviour not obvious through UI tracking.

Sorted and prioritized more than 4000+ stories, tasks, bugs, etc into fully traceable feature epics with clearly defined discovery documentation, client feedback, and implementation notes, available to all stakeholders, from the business to the delivery team.

ATB Financial

Product Manager - Business Banking

Coding 101 Organizer & Instructor

Responsible for the design, documentation, and support of Enterprise API specifications

After identifying a key gap in the documentation language, implemented and led the adoption of a new strategy (markdown + HTML) which provided increased flexibility, stability, and maintainability. This move was integral to the functional design team no longer being dependent on expensive outside contractors for support.

Filled the identified need for a data definition library ( a potentially costly venture) by repurposing existing development tools (code-aware BitBucket keyword search) to meet the technical requirements.

Translated legacy payment SOAP API designs into light-weight REST APIs along with supporting design artifacts (process models, sequence diagrams, etc.).

API Designer

- Established and organized the first ever Canada Learning Code all-ages event: the YEGTech Open House which gathered together multiple tech non-profits, meetups, and community groups to close out Startup Week 2019
- Established, organized, and chaired the sold-out Alberta Girls Engineering & Technology Summit - 2018, 2019
- Organized the second largest National Girls Learning Code Day event in Canada - 2016, 2017, 2018, 2019
- Created monthly workshops to promote digital literacy amongst kids and teens, with a special focus on children in underserved communities.
- Quickly established a network of volunteers, sponsors, community partners, and advocates including but not limited to: Microsoft Canada, BioWare, Clio, Jobber, Stacks, NAIT, the University of Alberta, the Ministry for Women, and Starbucks Canada.

Canada Learning Code

Chapter Lead

- Led the analysis and data architecture for the acquisitions functions within a global open source community (<a href="http://FOLIO.org">FOLIO.org</a>). This project included extensive stakeholder engagement with leading experts in the library sciences industry. This included relationships with subject matter experts from prestigious academic institutions including: Duke, MIT, the University of Chicago, Cornell, and Texas A&M, among others .
- Established and reinforced processes which drastically improved traceability, accountability, and the efficiency of testing procedures among the mobile development team
- Formally applied a variation of the Scrum methodology, shortening meetings while improving communication and morale among the team
- Provided consultation services for large-scale corporate clients ranging from iOS/Android design guideline audits, to suggestions on the use of mapping software, to the recommended information architecture for an ERP, including a robust ERD

Hybrid Global Inc.

Digital Project Manager

- Performed process, document, and business analysis across multiple industries including but not limited to: insurance providers, medicine, banking, construction, and library sciences.
- Created formal and informal requirements documentation for technical, functional, and non-functional requirements
- Hosted discovery workshops and interviewed dozens of stakeholders
- Wrote and executed thousands of test cases and procedures
- Drafted visual representations of processes ranging from simple workflow diagrams to entity relationship diagrams consisting of upwards of a hundred tables
- Provided the support documentation for two separate enterprise software products which have become invaluable training and support tools, on an international scale

Business Analyst

Developed an extensive suite of bilingual training videos for enterprise-wide, content-management software (Content Server 2010).
- Researched and analyzed over 50 topics to produce personable, engaging, technical content.
- Provided narration, bilingual video captures, and audio and visual editing for the project
- Developed processes and training documents to facilitate future projects, and well as in-person training which included the department’s CIO.

Leah Elzinga