Delivering large complex transformational programs.

Seattle, Washington, United States

Microsoft

Practice Leader Azure and AI, Microsoft Federal

Americas Practice Leader, Global Program Management Office, Microsoft Services Delivery

Responsible for the overall customer delivery experience for Microsoft Consulting Services in a portfolio of accounts. Ensure customer success by being involved in sales pursuits, project scoping, contract management, engagement delivery management of consulting resources and the overall customer satisfaction within professional services consulting. Key Achievements:•	Accountable for project delivery strategy to meet customer market needs and provide the largest customers with technology for a competitive advantage•	Partner with Sales Delivery team to win new services opportunities; which includes building and fostering customer relationships and meeting the customer business needs with Microsoft products and services•	Microsoft Instructor and World-Wide SME, thought leader and Champion for ADE role – selected based on performance, knowledge and ability to make others successful•	Leader for Microsoft digital transformation for customers and professional services•	Influenced and supported a new project delivery model for Windows Server upgrades •	Exceeded all FY14, FY15, FY16 and FY17 new work sold, revenue, utilization, and customer satisfaction targets•	Mentor and coach Project Managers, Engagement Managers and Account Delivery Executives •	Microsoft “Circle of Excellence - Gold” award receipt for FY14

Director, Engagement Delivery

Consistently exceeded goals and objectives within Oracle’s North American Strategic Accounts for customers in the High Tech and Oil and Gas industries by excelling in multiple roles as portfolio/project oversight, executive sponsor, and sales and solutioning. Ensured project success and customer references in a portfolio that delivered $55 to $60M annual revenue with key Fortune 500 clients. Key Achievements:•	Developed and fostered relationships/partnerships at the C level with project sponsors and steering committee members for budgets, issue escalation, change requests, QA reviews and overall success•	Exceeded revenue, budget and margin targets for largest portfolio within Oracle Products group while ensuring quality of project delivery and maintaining customers as a reference•	Influenced, negotiated and partnered with strategic sales group to exceed bookings targets while maintaining project/portfolio profitability in new contracts and sales pursuits•	Recognized as a leader and “go-to” person that gets the job done and gets it done correctly•	Provided leadership and mentoring for developing skills and breadth of knowledge of peers, project teams and customers•	Developed and maintained forecasts that were consistently “on-the mark” QoQ and YoY•	Managed customer and subcontractor financial contract process

Oracle Corporation

Senior Practice Director

Successfully managed program/project execution and delivery of PeopleSoft Financial, Supply Chain, Manufacturing, Data Warehousing (EPM), Human Capital Management, and Customer Relationship Management (CRM) products and providing overall leadership to consultant and customer teams.  This included P&L responsibility, strategic planning, business development work and services pipeline management.Key Achievements:• Developed and fostered relationships/partnerships at the executive level with project sponsors and steering committees members to provided strategic corporate direction and architect overall solutions• Provided expertise in the development of RFP responses and validated scope and consulting plans in the support of pre-sales activities and presented proposals in workshops and oral review• Provided leadership in developing skills and breadth of knowledge of project team members, including mentoring to team members and assigning tasks to team members• Advised and worked with colleagues, customers, and other resources in a collaborative manner to reach decisions and solve problems• Determined project scope and develop project plans, defining/documenting resources, skill requirements, project charter, milestones, metrics, and status reporting• Responsible for maintaining and tracking program/project budgets• 100% of my programs/projects went live as scheduled and within budget, 18 total• Worked with product groups on future product releases by creating, recommending, and prioritizing new product features• Managed and delivered fixed price and time and material ERP implementations

Consulting Director

Responsible for execution and delivery of programs within Sales, Marketing, and Services Group (SMSG) that supported annual revenue stream of $20B and had significant impact on the Customer Partner Experience.  Key Achievements:• Portfolio Manager for strategic IT program (MIO), initiative was part of the FY08 CIO scorecard • Provided overall project leadership for cross functional project teams for SAP CRM implementation; $45M FY07 budget and 120+ team members• Established and drove portfolio and program milestones and deliverables• Created processes and procedures in establishing a new PMO group• Successfully launched worldwide project on schedule and 19% under budget to allow customers a media preference for software subscriptions• Successfully launched worldwide project for Xena TechNet ahead of schedule and 10% under budget.  Project had a forecasted impact of $242M to company revenue• Microsoft “IT Pro Leadership” award receipt for exemplifying the Microsoft IT leadership attributes

Sr Program Manager

Accountability and leadership of all projects, planning and production systems within the Employee Systems area for an end user population of 35k employees and 30k contractors.Key Achievements:• Provided leadership, guidance and business direction to project teams to ensure successful implementation of multiple application and technical projects• Responsible for all employee production systems and projects; including system upgrades, product enhancements and new functionality• Negotiated/managed financial contracts with vendors• Setup and managed offshore production support outsourcing center in India• Responsible for department and capital project budgets (CAPEX and OpEx)• Responsible for offshore staffing and resource utilization• Managed and mentored a department staff of 40+

AT&T Wireless

Director, Employee Systems

Consulting Project Director

Successfully managed the implementation of PeopleSoft Financials and Materials (GL, AM, AP, INV, and PO) and HRMS (HR and PRL) for a 2500+ employee organization with revenues of $200+M.Key Achievements:• Managed project team of 20+ people• Responsible for project plan and meeting project milestones• Managed scope, schedule, budget, issue log and issue resolution• Change management lead• Technical team lead• “Project was a success because of Mike’s management” according to Director of IT Planning• Responsible for project status reporting to organization’s executive steering committee• Completed the Financials and Materials system implementation in 6 months, on time and on budget

EvergreenHealth

Senior Project Manager

Provided overall leadership for all corporate ERP system activities, including systems analysis, programming, security, business processes, and computer and auxiliary operations.Key Achievements:• Corporate acquisition team – responsible for due diligence of Information Technology systems• Improved the integrity of the business/corporate systems with new processes• Implemented routings; which provided better cost controls, capacity requirement planning, dispatch lists, and tracking of products on the manufacturing floor• Provided training and support to corporate users on: MPS, MRP, AP, AR, Sales Order Processing, GL, Cost Accounting and Manufacturing• Responsible for information security and risk analysis• Responsible for business contingency, interruption, and disaster recovery plans• Developed department policies and procedures• Responsible for project management; completed Y2K testing and certification on MANMAN MRP system

Mike Benshoof, PMP

Mike Benshoof, PMP