Army School Lucknow

Delhi University

YCMOU

Entrepreneur at WinksNsmiles

Pune, Maharashtra, India

WinksNsmiles

Entrepreneur

Pre-SalesBid ManagementManage Internal ProjectsSalesForce Project Management (SFDC)Content WriterSocial MediaSales & Marketing

HealthEC

Asst. Manager Pre-Sales

- Bid management – responding to RFx requests across the globe•	Drafting collaterals, case studies, customized write-ups, etc.•	Bid planning and Bid Team management•	Additional responsibility of Project management (internal Audits)

Fujitsu Consulting

Bid Management & Project Management

- Lead generation for clients in Europe and Asia Pacific•	Web-research to identify prospects for qualified Leads•	Assisting clients to identify and capitalize on new business opportunities•	Account Management/Farming•	Data mining through web, phone calls and e-mails and further engaging the right Product Teams and Sales Teams. •	Lead tracking from Generation to Closure and reporting.•	Core team member (Business User) for smooth transitioning from Openoffice to CRM Application (Sugar CRM)

QED Enabled Services

Senior Business Development Executive

- Identified and resolved technical issues (L1 Support)•	Assisted the MIS team by providing Teams’ reports on regular basis for Ticket-Handling•	Conducted various Knowledge Transfer sessions

IBM Daksh

Technical Analyst

- Coaching and Feedback•	Training and development•	Developing Training modules for pre-process and Process trainings•	Process enhancements (for better Quality Assurance)•	Customer Services – Grievance-handling, retention, enhancing customer satisfaction, rapport building•	Upselling & Cross-selling

Prateek Gophane