Daphne Lopes

Daphne Lopes is a highly experienced Customer Success leader in both SaaS and Payments. She is currently a Senior Manager of Success at Hubspot EMEA. With her obsession with delivering great experiences and excellent outcomes to clients through products and services, she has built a vast range of skills and expertise in Product Management, Operations, and Professional Services. Daphne has spent four years scaling an early stage start-up, from 1 to 40 employees and setting the foundations of a $50M ARR business. Daphne has also worked in professional services, customer success, product management, channel management, and operations. She studied TSc. Chemistry at Faculdades Oswaldo Cruz, Master of Science in Product Management, and Postgraduate Degree in Product Management at Dublin Institute of Technology, and a BABS (Hons) in Business Studies at Griffith College Dublin. Daphne is a former member of Founders of the Future, and she was formerly the Manager of Customer Success for EMEA Steam at HubSpot, Head of Customer Transformation at Retail inMotion, Head of Operations, Head of Customer Success Partnerships, Customer Implementation Manager at WNDYR, and Product Merchandiser at Ted Baker.