Chapman University

Enterprise Account Executive at Groove.co

San Francisco, California, United States

- Groove is the #1 Sales Engagement Platform for Salesforce empowering 70,000 Salesforce users to build stronger relationships and accelerate revenue
-  I discover and deliver the best possible solution for multiple revenue generating personas and stakeholders
-  160%+ quota attainment Q1 2021
-  180%+ quota attainment Q2 2021

Groove.co

Strategic Account Executive

Oct 2018: Avionte acquired COMPAS Technology, now serving 900 logos and over 25,000 users across the combined solution.

Avionte Staffing Software

Sr. Account Executive

- Responsible for training, improving, and reinforcing Account Executive & Sales Team SOP
- Managed full 3-9 month sales cycle: Prospecting, Named Account Management, Product Demonstrations, Closing, Implementation Handoff
-  $1MM TCV Closed-Won

COMPAS Technology

Senior Account Executive

- Tailored each client demonstration towards the discovered areas of opportunity and recommended workflow

Account Executive

- Trained New BDAs, learned COMPAS Demonstration approach, format, & techniques, and maintained previous business development outreach requirements simultaneously

Senior Business Development Associate

- Ran multiple campaigns weekly through strategic, personally devised lists & vertical grouped lists
- Generated an average of 8-12 leads per month by cold-call, email, and social media reach out to C-level Executives
- Communicated areas of opportunity for prospective client (post-discovery) clearly for an Account Executive to prepare and demonstrate the proposed COMPAS workflow as a solution

Business Development Associate

Yelp is the top local search directory in the United States, with over 140 million monthly users using the site. According to a Nielsen Study, Yelp is the most influential, trustworthy, and highest quality resource for their growing user base to find a great local business.

Developed leads by prospecting a location-based territory averaging a churn of 100+ weekly accounts in Salesforce.
Fulfilled the full sales cycle, including prospecting, vetting, qualifying, and closing to close over $21K (300% of quota) in my first 2 months.
Communicated the Yelp Advertising Program clearly and concisely with the primary objective of ensuring that a high ROI could be met for each SMB.
Built and strengthened the relationship between Yelp and small to medium sized businesses (SMB) to foster a beneficial connection for both parties.
Demonstrated a positive and persistent attitude reflective through averaging 120% of quota monthly, and contributed to consistently meeting our team target target of over $200K regularly.
Contributed heavily to team culture- evident through 95% teammate retention rate.

Yelp

Widely regarded as one of the best pizzerias in the country, Pizzeria Mozza is a celebrity chef owned fine dining establishment with their Newport Beach location situated along the high traffic Pacific Coast Highway.

Operations Management, Valet Department:
Provided efficient customer support and solutions for escalated customer issues
Recruited, Trained and Managed a team of 10+ team members 
Maintain all aspects of department finance and operations, including cash reconciliation, controllable expense management, payroll and labor budget management
Built relationships with small business partners that helped grow the business and increases revenue for all partnerships
Integrated technology software to help create customer engagement and build relationships with clientele
Organized and optimized valet processes which increased satisfaction and profitability 100% overall
Accountable for over $100K in annual sales

Geoff Chang