Diego Ventura is a permaculture gardener with a love for technology and over 8 years of experience in business-related and customer success roles. He has worked for an SaaS AI/NLP startup where he was directly responsible for providing a great customer experience for Fortune 500 accounts as well as high growth startups. Ventura studied Social Work, International Business, Culinary Arts, Gamification, and Education, among others. He has worked as a Customer Support Manager, Business Development, and Customer Success Manager at MonkeyLearn. He has also been a Director at Performics Uruguay, a Professor at ADM -Asociación de Dirigentes de Marketing, and a Sales Account Executive at PIMOD, among other roles.