Lisette Venema

Lisette Venema is an experienced trainer and manager who combines her people leadership skills with a passion for learning and development, along with a drive for continuous improvement and execution.

She is enthusiastic about utilizing platforms and tools that empower individuals to enhance business efficiency and effectiveness.

In addition to her professional endeavors, Lisette enjoys coding in JavaScript during her free time, having completed a full stack Web Development Course through Ironhack, where she received a partial scholarship for women in tech.

Her educational background includes a Bachelor's degree in Hotel and Event Management from Hogeschool TIO, preparatory instruction in Commercial Touristic Employee at Hogeschool TIO, and further studies in Full Stack MERN Web Development at Ironhack, as well as Post-bachelor training in Change Management at ICM opleidingen & trainingen.

Throughout her career, Lisette has held significant roles at various organizations, including being the Global OPS Academy Lead at Adyen, Customer Success Trainer and Consultant at SAASCollective, Senior Customer Success Manager & Trainer at Impraise, Trainer and Quality Coordinator at Catawiki, Teamleader Customer Support at Catawiki, Senior Customer Success Manager at Hatch, BookingSuite - Teamleader Customer Success - EMEA at Booking.com, Operational team leader, Training Specialist, Junior Account Manager, Senior Parity Associate, and Hotel Coordinator & Parity Associate Benelux at Booking.com, as well as Business Development & Marketing Trainee at Hilton Amsterdam and Junior Agent at KLM Customer Ground Handling.