Silvio Villalba is a seasoned global executive with extensive experience in market research, specialized in CX, Analytics, and Brand Equity. He completed his studies in UX Design, Google Analytics, and E-commerce Manager, Tecnología de la información. Silvio graduated from Universidad Kennedy with a degree in Licenciado en Comercialización. He is a professional independent CX & Market Research expert with several years of experience and has worked as a director at Ipsos CX Customer Experience, new business development, and account director at Synovate, and operations director at Synovate. He also served as a senior research executive at both Synovate and Nielsen. Silvio's core skills are market research, analytics, customer experience, and brand equity.