Shae Howard

Shae Howard is a seasoned strategy, planning, and program management professional with a strong track record in launching new programs and driving adoption.

Shae excels in collaborating with stakeholders and customers to create actionable and measurable programs that drive positive and sustainable change.

With extensive experience spanning service delivery, product lifecycle management, sales operations, planning, adoption, and customer-centric services, Shae is adept at developing effective go-to-market strategies and building high-performing teams.

Shae's specialties include strategy, adoption, service delivery, change management, program management, operations management, people development, and product lifecycle management.

Education-wise, Shae holds a Master of Business Administration (MBA) with a focus on organizational development, leadership, and change management from Macquarie Graduate School of Management (MGSM). Shae also pursued BCOM in Management and Economics at the University of Wollongong.

In terms of professional experience, Shae has held key roles such as Director of Public Sector GTM and Strategic Operations at Salesforce, Director of Technology Advisory at EY, Director of IT and Digital Government at NSW Department of Customer Service, and various managerial positions at Cisco Systems, where Shae honed skills in service enablement, business operations, and customer relationship management.

Prior to these roles, Shae also gained experience in bid management, sales coordination, and project management at companies like Gateway, Pollak Partners, Sony, and Osborne Computers.

Shae Howard's career trajectory showcases a strong background in leading strategic initiatives, fostering adoption, and driving operational excellence through a people-centric approach.