Randall Thomas is a renowned survey research expert with over two decades of experience managing and mentoring research teams globally. He established and upheld web-based survey methodology for a renowned Internet survey research company and provided consultation services to thousands of clients to enhance their research projects. With his extensive knowledge in measurement and attitude, intention, and behavior evaluation, Randall was instrumental in developing over 20 large-scale federal proposals for his current employer, Ipsos Public Affairs, where he presently serves as Chief Survey Methodologist, Senior Vice President. He has presented more than 150 peer-reviewed publications, workshops, and conference presentations, confirming his remarkable research experience. Besides, the college professor has considerable knowledge in the validity and reliability of measurements, job, and customer satisfaction assessment.