Fundamentals of Quality Standards - India Inst. of Technology

Foundations of Business Strategy - U. of Virginia

Fundamentals of Operations Management

Competive Strategy using Game Theory - U. of Munich

Industrial Sales Engineer School - Milwaukee, WI

American Purchasing Society

The Ohio State University

Globalization's Winners and Losers - Georgetown University

Purchasing Agent CPP, CPPM

Columbus, Ohio, United States

Execute section purchasing activities for new model programs and mass production, cost reduction promotion and reporting, evaluation and approval.  Support strategies that will help the company achieve the most competitive parts pricing. Interact with planning groups within HIdaka. Promote Purchasing strategies to suppliers; Initiate and promote innovative ideas to reduce cost and improve efficiency for assigned suppliers. Manage costs for all Plant and Office consumables.

Hidaka Usa INC

Purchaser

My tasks were three-fold: To manage Ideal's online presence through E-bay and Shopify; to advance the Ideal value proposition to our current and potential customers and; to provide custom quotations and fastidious follow-up.Because of my ability to adapt to different circumstances, I was also able to take on invoicing and custom shipping as needed.Note: Contract <a href="http://Positionhttp://idealprec.com">Positionhttp://idealprec.com</a>

Ideal Precision Instrument Svc

Inside Sales - Media

At this location, Standard Register is a an advertising fulfillment agent for the North American Verizon stores. My task was to take relatively unskilled people from all walks and educational circumstances and train them to successfully utilize warehouse equipment and shipping software. I also managed the paperwork and shipping software for LTL shipments as needed.Associate of the Month: November 2014Contract <a href="http://Positionwww.standardregister.com">Positionwww.standardregister.com</a>

Standard Register Company

Trainer

Call Analyst for a legal center administering the  BP oil litigation and Indian Trust settlement. My position was to listen to recorded calls from 30-40 agents (depending on the center's needs); score them according to protocol; and coach the agents on best practices. I used my highly developed customer services skills to raise each agent's skill level. The call center varied in agent size from 250 to 800 people running two shifts. With each new settlement administration, I worked overtime handling up to 100 calls/day. This was in addition to my regular duties.Note: Contract Position

Garden City Group/Dawson

Customer Call Analyst/Coach

My position was to renew  software support for business and government in Eastern Canada. This involved finding the owners of the software and explaining the benefits of continuing support. The skills needed for this position: - Track down the correct manager of the installed software as well as the persons involved in the    purchasing of said software. - communication with English and French speakers. - Collaborating with the outside sales team to coordinate activities involving the renewal and    upgrade of software for the customer. - The use of Excel to detail the sales and planning for the territory.This position ended in March 2010 as the Canadian renewal sales department was moved to Toronto. Please see the attached recommendation from the Sales Manager for Eastern Canada.

Quest Software

Inside Sales Representative/Territory Manager

During this time, I worked as a contractor for two prestigious companies: Elmer's Products and Limited Brands:Elmer's Products:I was brought in as a Project Manager for a new branding project for Walmart. I assembled a team of seven to take over 300 products and break them down for bid in China. The items were to be photographed, measured, described and packaged. This position needed to be extremely flexible as this was a time limited project. I met with management daily as to the progress and manpower requirements of this project. I produced weekly summaries in Excel and Word to be distributed to management for comment. I managed and motivated a diverse group of people.The project was completed successfully, on time and under budget. See letter of Accommodation - Elmer's.Limited Brands:I was brought in as an administrator in the Packaging Engineering Department of the Bath and Bodyworks division, for the Canada expansion. New stores were opening in Canada and the packaging of their product line had to be redesigned to fit Canadian regulation. This was a time sensitive project. I designed a few instruments in Excel and Access to efficiently monitor the project and easily desiminate information to management. I learned SAS and Optiva software to help build the bill of materials for the new packaging; this took some of the burden off the engineers. I followed up with the vendors to ensure the timely delivery of the new designs. Informational updates were given in management meetings weekly. I asked to be allowed to learn and provide assistance with some engineering duties which opened up more design time for the engineers. The project was completed in the required time allotment.

Limited Brands/Elmer's Products/Acloche

Packaging Engineering Administrator/Project Manager

Duties of this position were to: Sell new and used Hyster forklifts, material handling equipment, conveyors and expertise to streamline the customer's supply chain management needs. I oversaw a territory of east Columbus, southeast and southern Ohio. Some of the companies I worked with included: JC Penney distribution, DSW shoe distribution, Anchor Hocking glass, Dupont and International Paper. I also did government bid work with the city of Columbus, and Fluor Corp.a contractor for the Department of Energy Piketon Enrichment Plant. My services were: - Business Development. - Training, demonstrations. - Cost/savings analysis. - Extending the life of the customer's fleet.  - Designing equipment to make an operation more efficient; minimize damage to product.

MH Equipment Company

Material Handling Specialist/Territory Rep.

Rexnord is a multi-billion dollar manufacturer of industrial products: Chain, bearings, gear drives,  couplings, conveyor Tabletop and Mattop chain; as well as many other products.Inside Sales Rep: Within an assigned territory, provide the customer (distributor or OEM) with technical assistance, pricing, handle any shipping issues and work with assigned sales seps to drive sales. The territory included Ohio, Pennsylvania and Illinois. I was tasked with handling the most difficult customer calls. I was invited to the corporate headquarters in Milwaukee to help organize the International Division. In my tenure there, I worked as an inside sales rep. for Central America and South Africa. Collaborating with the inside sales team and division manager, I designed a more efficient system for accessing previous quotations and correspondence. This helped reduce quote turnaround time by 50% and improved the territory coverage during vacations.Morale improved markedly as information was easier to disseminate. Promoted to Distribution Sales Manager for Ohio.Distribution Channel Manager: Work with Distributors to drive sales of Rexnord products, This entailed providing competitive pricing, consultative sales, training of the distributor staff, maximizing inventory turns, sales calls, and the designing of marketing programs to increase  distribution center buys. - Managed the interaction of over 50 distributor locations with annual sales of over 5.2 million        dollars. - Quarterbacked coordination of the industry specialists in the territory. - Traveled 75% of the time.Rexnord was purchased by an Equity firm in 2003. The result was the reconfiguring of the sales network. This meant the elimination of all the Distribution Channel Managers.

Rexnord Industries

Inside Sales Rep./Distribution Channel Manager

I live in an old inner-city neighborhood and have restored five houses to their former glory (my wife and I live in one). As a General Contractor my job was to rehabilitate these homes on budget and on time.I hired and fired many sub-contractors to  help complete the process. Beside being in charge of the financing, design and schedule, I provided my labor for rough and finish trim, drywall, decking and painting. I also became a community liaison, first to protect my house (this was a rough area in the beginning), and later because I fell in love with my community. Because  of the skills gained, I am able to do similar work today. - Bathrooms under $3,000. - Stone basement restoration. - General restorations in my neighborhood. Old houses are wonderful.

Wayne Lloyd

Wayne Lloyd