Technical Project Manager, Retail Tools at Intel Corporation (contractor)

Portland, Oregon

Looking after retailer tools; Intelligent Point of Sale (iPOS) and System Recommendation Tool (SRT)

Intel Corporation (contractor)

Technical Project Manager, Retail Tools

Planning and executing multiple aspects of events for the Intel Thunderbolt business unit. Developing the Plan of Record and strategic goals for each event as well as executing onsite at various events.  •	Events planned and/or executed: National Association of Broadcasters, Computex, IBC, Flash Memory Summit, Adobe Max, CES 2019 as well as many Intel internal events. Planned many events in conjunction with Thunderbolt 3 partner device manufacturers. Developed event objectives, tactics, messaging and logistics for these events.

Intel Corporation

Thunderbolt Events Program Manager (Contractor)

Dell product advocacy working with major retail outlets to drive increased Dell PC sales and delight consumers and Small Business owners; training and mentoring retail sales associates with Dell PC brands Inspiron, XPS, Alienware, and Latitude. Assisted Dell PC sales in stores to drive increased Dell retail market share.  •	Sales Leader: Was consistently top sales person with in the Western region•	Accounts and territory: Covered accounts include Office Depot, OfficeMax, BestBuy, Costco, Wal-Mart and Microsoft Store from Longview WA to Milwaukie OR•	Advocacy & Coaching: Used my extensive PC experience to mentor and coach fellow western region teammates

2020 Companies

Field Sales Manager - Representing Dell - Portland & SW Washington

Planned and executed technical aspects of trade shows; and provided advocacy for Intel technology and products at major shows and customer sites. •	Microsoft Ignite and Inspire events 2016: Worked with various Intel business unit representative to define demo equipment and infrastructure needed, setup equipment and infrastructure, and deliver demo presentations for NUC, IoTG Smart Cities, Intel Unite and Intel Authenticate products and technology. •	Intel Developer Forum San Francisco 2016: setup booth and demonstrations; provided advocacy for various Intel Maker & IoT products and technology IDF attendees.•	LATAM Customer; Built Smart Tiny Home for major customer: Replicated CES 2017 Smart Home demo suite; acquired all necessary smart home equipment pre-staged/tested demos prior to building Smart Tiny House at customer’s offices. Traveled to customer site and deployed 6 Smart Home product demos. Connected to and troubleshooting these demos working on customer’s network infrastructure. Trained local customer’s representatives to deliver these demonstrations in their local language.•	National Association of Broadcasters NAB Show 2017: Technical Marketing Engineer for the Intel Thunderbolt™ group to setup and staff demos in their branded trailer parked in front of the Las Vegas Convention Center South Hall. Provided Thunderbolt advocacy by engaging attendees walking by the trailer and brought them into the trailer to present Thunderbolt technology and products.•	Embedded Systems Conference 2018: Managed technical demo planning process for multiple Intel IoT business groups to ensure a successful Intel booth demos/presentation at this conference.o	Worked with both Intel and external partners during the planning and execution of product and technology demos at the Intel booth.o	Collected demo infrastructure requirements and sourced the necessary equipment. Assisted the booth setup/tear-down. Provided product and technology advocacy on a par-time basis as needed.

Weiga Consulting, LLC

Freelance Events Technical Marketing Engineer

Managing and executing technical marketing programs, world-wide, to influence PC device products to be assorted in retail channels (sell-in) as well as impact sales out to consumers (sell-through) such that Intel was able to achieve PC unit sales volume goals for 2014 and 2015. Created compelling demonstration experiences to improve Intel’s brand position.•	Partner advocacy; Planned and executed in-country retailer visits with partner stakeholders. From 2014 to 2015 increased top tier channel partners trained and influenced by factor of 2.•	Channel experience kit Manager; Increased distribution 8 times (7 to 58) from 2014 to 2015 of Retail Experience Kits for all Intel sales geographies extending channel influence to next tier levels of channel partners•	Brand advocacy; created demonstration & experiences advocating Intel as an innovative brand, therefore increasing retail sales to help make business unit goals and improved Intel Z Brand rating by 10 positions (2013-2016).

Technical Marketing Manager, Global Marketing and Communications

Partner technical enabling for all Japanese PC manufacturers to ensure that they brought to market notebook PCs incorporating Intel Wireless Display (WiDi). Created and managed WiDi-HDMI interoperability plan. Delivered successful technical marketing plan for WiDi’s CES 2010 product launch.•	Intel WiDi had a substantial impact on Intel’s Wi-Fi HW business. The WiDi success resulted in a 10% market segment gain and a 20% price premium for our Wi-Fi HW products, and a 100Mu aggregate volume of WiDi enabled devices in the market.•	Technical WiDi enabling for Toshiba, Sony, NEC, ThinkPad, Fujitsu, and Panasonic; Managed weekly status meetings to ensure they were on track for product launch. Took issue reports and triaged issues into bug reports or SCR. Toshiba and Sony successfully launched WiDi notebooks for Best Buy Blue Label program on time for launch at CES 2010.•	Ecosystem interoperation plan; I filled a gap for HDMI interoperability due to engineering resource constraints. Influenced engineering manager to take ownership of this key quality milestone. Created an interoperability plan and influenced Taiwanese test house to take on this job with only two months to product launch. Traveled to Taiwan with sufficient HW to complete testing in three weeks; trained test personnel on testing procedures.•	Managed and executed the Technical Marketing plan for the WiDi launch at CES 2010; including two successful CES keynote WiDi demos and as well as three other demo locations despite the challenging Wi-Fi environment. WiDi won CNET Best in Show for CES 2010.

Sr. Application Engineer Wireless Display (WiDi) OEM Enabling

Demo and events product marketing TME for the Consumer PC Group within the Digital Home Group. Was responsible for supporting consumer desktop from Mainstream desktop, Viiv, Lifestyle, and gaming platform segments. I developed and delivered many demonstrations for trade show and internal events. Major tasks and accomplishments include:o	Consumer desktop demos for internal and external trade shows 2007-2008o	DLNA MPRC & CTS subcommittee contributing membero      Ecosystem enabling TME for the Digital Home Group, Viiv processor device partner enabling. The initiative next was to transition the device middleware ecosystem to support the new Digital Living Network Alliance guidelines and the Viiv enhancements to DLNA. In the end the goal was to have two Viiv devices in each of the Viiv countries by launch time. Major tasks and accomplishments included:o	External training on UPnP, DLNA, and Viiv specific technologieso	Attending DLNA plug-fests with Intel developed middleware reference stacks for Interop testingo	UPnP & DLNA external training at Intel Developer Forum worldwideo	Internal training on DLNA and Viiv specific technologyo      Ecosystem enabling TME for the Extended Wireless PC Initiative. I worked with top third party Middleware vendors to get them to transition their proprietary solutions to UPnP based Intel Network Media Requirements (iNMPR). iNMPR was largely based on UPnP but was more comprehensive and would later become the basis for the Digital Home Working Group. DHWG later changed their name to the DLNA. Major tasks and accomplishments include:o	External training on UPnP standards and protocolso	External training on iNMPR test and compliance toolso	Training at Intel Developer Forum (iNMPR, DTCP-IP)o	Program Managing the development and delivery of critical product demonstrations for trade shows and eventso	Internal training on iNMPR and UPnP for Field Sales force

Sr. Technical Marketing Engineer, Digital Home, Consumer PC Group

Broadcast Content Services (BCS) -- Data-Casting based premium content distribution technologyTechnical Marketing Engineer in charge of configuring demos for trade shows and customer sales visits; a demo consists of both a network operations center (NOC) based head-end rack of servers and client PC to receive the data (movies). Skills I learned were setting up various servers to create a DOCSIS head-end and then performed throughput testing from the head-end to a Cable Modem client PC. I also built and configured a DVB-C head end for more throughput testing. Skills and accomplishments include:o	Configuring, setting up and demonstrating the Cable Head-end CMTS (Cable Modem Terminal Server) and Content Management servero	Configuring and demonstrating the PC multi-cast based client for both Windows and Linux

Sr. Technical Marketing Engineer

Intel Home Products Group (HPG)Technical Marketing Engineer for HPG’s Internet Set Top Box (STB) – I quickly ramped up to have a complete technical understanding of this End-to-End product that included knowledge from many different disciplines; IA PC architecture, Linux and X-Windows, DOCSIS, analog TV and RF, ISP system administration, HTML/XML, Multicast IP, ATVEF. This was critical as the sole TME for this product. Major skills included staging and delivering customer demos, product milestone demos, and product documentation contributor. Understanding this breadth of technology allowed me to be very effective in communicating our product to non-technical customers. Furthermore, I was more successful in problem situations being able to debug issue in the field in real-time. I worked very effectively with Engineering and Product Marketing teams. Major tasks and accomplishments include:Setting up, configuring and demonstrating a Cable Modem based ISP including standard Linux servers such as Web, client provisioning, caching, DNS, and DHCP.Setting up, configuring and demonstrating ATVEF based Interactive TV serverDeliver customer milestone product demonstrations to senior executives highlighting the complex technologies involved with simple and easily understandable concepts.Technical Marketing Engineer for HPG’s Dot.Station (web appliance) - I quickly ramped up to have a complete technical understanding of this End-to-End product. While simpler than the STB, this had the additional aspect of understanding ISP Remote Access HW & SW. Major responsibilities included staging and delivering customer demos, product milestone demos, and product documentation contributor. I had to dig into the underlying Linux OS in order to stream line demos or research non-engineering solutions to customer requirements.

Intel Developer Relations GroupTME for Broadband technology I worked with Desktop Products Group, which was sponsoring co-marketing events with @Home. Several issues came up after the first of these events and I had to put this fire out. I also was responsible for getting a couple of broadband web sites added to our Pentium III optimized program (<a href="http://Scour.net">Scour.net</a> and College Broadcasting.) Performed Application engineering tasks for the Internet Engineering team. I worked with ISVs in order to deliver Pentium® III optimized applications and web sites for the launch event. I help these ISVs deliver a total of 5 demos for this event as follows:@Home/Ford broadband advertisement for the Ford FocusLaunch Music 3D music magazineQuokka Motor Sports ImmersionPBS Frank Lloyd Enhanced TV application (including General Motors advertisement)PBS Zooboomafu Enhanced TV applicationNBC Tonight Show web site Virtual Jay I was the lead engineer for the delivery of theme 2 for Intel Web Outfitter Service (IWOS). Besides working with Launch there were two additional affiliate web sites, Artist Direct and <a href="http://Spinner.com">Spinner.com</a>, which provided artist merchandise and streaming audio. This required a tremendous amount of coordination between these 3 companies and their associated web design agencies. In order for this theme to be delivered on time I took the initiative to go onsite with Launch’s agency and stay there for three days until all issues were resolved. I drove the IWOS QA team to help get this site done in time for the theme 2 launch.

Garry Ccsm

Garry Ccsm