Mateus Laino is a driven professional with a diverse background in customer acquisition and retention, service quality, and commercial excellence. Laino's education includes a Specialist in English Language and Literature at St Giles International in New York, which highlights his proficiency in English communication skills. He has worked in various roles, such as Commercial Performance Coordinator and Business Account Manager at Beetools, where Laino developed and executed plans for customer acquisition and retention. He has also held roles as Pedagogical Coordinator, Entrepreneur at Trybe41, Outside Sales at Ademilar Consórcio de Investimento Imobiliário, and English Teacher at Classmate and 5th Avenue.

Laino is a professional who understands the importance of providing a quality service experience to customers, and he has the skill set to deliver that experience. His background in sales, management, and teaching provides a unique blend of expertise, and his interest in customer acquisition and retention has been a focus throughout his career.