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Fareedah James

L4 IT Support Engineer I
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Salt Lake City, Utah, United States
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Fareedah James

L4 IT Support Engineer I
Clay User Badge
Salt Lake City, Utah, United States
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Fareedah James is a highly experienced IT Engineer with a strong background in Information Technology and Website and Application Development. With over 5+ years of professional experience, Fareedah brings a wealth of knowledge and expertise to her role. She holds a Master's degree in Artificial Intelligence and Machine Learning from Colorado State University Global and a Master of Arts in Educational Psychology from the University of Northern Colorado. Fareedah's educational background also includes a BA in Psychology from Weber State University.

Having worked in various roles throughout her career, Fareedah has developed a deep understanding of the warehouse fulfillment industry. This knowledge allows her to implement and develop effective technological solutions that optimize operational processes. She is well-versed in solving complicated non-standard operating procedural technical problems during high severity escalations, particularly in relation to network connectivity. Fareedah has also gained valuable project management skills, participating in the IT scope of work for capital projects in the Salt Lake City area. She uses her expertise to continuously improve technological processes and implement innovative solutions.

Fareedah's professional journey has included working at Amazon in multiple IT roles, including as an Information Technology Support Engineer and an IT Equipment Coordinator. She has also served as an ICQA Lead Problem Solver, Process Guide, and Training Ambassador at Amazon, where she showcased her ability to find solutions and facilitate smooth operations. Prior to her time at Amazon, Fareedah founded Kaya Digital Media, where she honed her skills in website and application development.

Additionally, Fareedah has served as a CRM Administrator and Database Reporting Manager at the University of Utah, further expanding her expertise in optimizing processes and managing data.

In summary, Fareedah James is a dedicated IT professional with a strong background in Information Technology and Website and Application Development. Her experience in the warehouse fulfillment industry, coupled with her project management skills and ability to find innovative solutions, make her a valuable asset to any organization.

This public profile is provided courtesy of Clay. All information found here is in the public domain.