Chad Bowers is an experienced IT Technical Manager who has spent over 25 years working in various positions across the IT industry. Bowers' hands-on experience has provided him with a technical understanding of issues that he can communicate across all levels of the industry, making him an effective communicator and problem-solver. Bowers has managed and trained resources globally, primarily in the US, India, and Mexico, and has experience with Agile, Scrum, and ITIL. He has recent accomplishments managing a Release Acceptance Team located in the US and India, bringing Scrum into the team dynamics for prioritizing and tracking progress. Bowers' experience as a former Senior Business Systems Analyst, Technical Analyst Lead, and Senior SQL DBA at TriZetto, A Cognizant Company, along with his past roles as a System Engineer and Senior SQL Server DBA at DPRA and DP Associates, respectively, have given him a diverse and impressive skill set.