Dave Benton is a highly experienced Senior Technical Support Engineer with a strong background in managing Container-as-a-Service (CaaS) and operational monitoring. He is an expert in using technologies and platforms such as Docker, NewRelic, DynaTrace, Nagios, Rundeck, and Ansible. With a Bachelor's degree in Industrial Computer Systems from Illinois State University, Dave has worked with a number of prominent organizations such as Anthem, Inc., Bank of America Merrill Lynch, and Hyatt Hotels Corporation in leadership roles. At Hyatt, he played a crucial role in managing the infrastructure and software surrounding Hyatt.com, and worked closely with Akamai and the security team to ensure optimum functioning of protection products. Dave is proficient in using Splunk for analysis of various configurations and changes, and always brings a thoughtful and considerate approach to his work.